Supervisor Front Services- Full Time (Harrah's Atlantic City)
About the role
Responsible for the day to day activities of the Front Services area of the Hotel for Harrah’s Atlantic City.
Responsibilities
- Affords proper staffing levels to ensure a cost efficient, productive environment
- Handles customer problems/complaints in an effective, courteous manner
- Motivates, trains, and empowers employees
- Ensures staff behavior and appearance comply with policy
- Coordinates recovery efforts with Security and Risk Management
- Handles vehicle problems/complaint reports according to procedure
- Maintains cleanliness, organization, and safe condition of hotel entrance, valet, and storage areas
- Maintains accurate employee records and files
Qualifications
- High school diploma or G.E.D. certificate required
- Two years front services experience required
- Valid New Jersey driver's license required
- NJ CER License required
ABOUT US
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.