Jobs · Customer Service · New Jersey

Supervisor Cashier Casino Services-Full Time (Harrah's Atlantic City)

Caesars Entertainment · Atlantic City, NJ · 3 wk ago
On-siteCustomer Service$50k–$55k/yrFull-time

Responsibilities

  • Supervises all Cashier Casino Services I, II, III and Pit Clerks during their assigned shift.
  • Ensures proper staffing levels of assigned area and that superior customer service is provided at all times.
  • Maintains compliance with all State, Federal and Internal Controls.
  • Ensures all company policy and procedures are followed at all times.
  • Ensures accountability of all transactions through verification and documentation of exchanges.
  • Responsible for the timely implementation of all procedural changes.
  • Responsible for adhering to all Anti-Money Laundering procedures.
  • Troubleshoots when problems arise and assist all department employees in the performance of their duties.
  • Effectively coach, train and develop employees in both customer service and technical areas.
  • Prepares performance evaluations of department employees and ensures timely issuance.
  • Prepares and issues disciplinary action fairly, consistently and timely.
  • Assumes full responsibility of duties in the absence of a Shift Manager.
  • Fosters a team environment and takes a leadership role in department initiatives.
  • Completes special assignments as required.
  • Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.

Qualifications

  • College degree in business preferred or related experience required.
  • Ability to read and write English.
  • Must be able to demonstrate proficiency in basic computer skills.
  • Ability to work independently with minimal supervision.
  • Prior experience as a Casino Cashier II or related position required.
  • NJ KEY LICENSE REQUIRED MDF REQUIRED AND WILL BE SENT.

Benefits

Starting Salary: $50,000 - $55,000

Pay

Starting Salary: $50,000 - $55,000

Schedule

Details on schedule will be provided upon hire.

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