Supervisor Cashier Casino Services-Full Time (Harrah's Atlantic City)
Caesars Entertainment · Atlantic City, NJ · 3 wk ago
On-siteCustomer Service$50k–$55k/yrFull-time
Responsibilities
- Supervises all Cashier Casino Services I, II, III and Pit Clerks during their assigned shift.
- Ensures proper staffing levels of assigned area and that superior customer service is provided at all times.
- Maintains compliance with all State, Federal and Internal Controls.
- Ensures all company policy and procedures are followed at all times.
- Ensures accountability of all transactions through verification and documentation of exchanges.
- Responsible for the timely implementation of all procedural changes.
- Responsible for adhering to all Anti-Money Laundering procedures.
- Troubleshoots when problems arise and assist all department employees in the performance of their duties.
- Effectively coach, train and develop employees in both customer service and technical areas.
- Prepares performance evaluations of department employees and ensures timely issuance.
- Prepares and issues disciplinary action fairly, consistently and timely.
- Assumes full responsibility of duties in the absence of a Shift Manager.
- Fosters a team environment and takes a leadership role in department initiatives.
- Completes special assignments as required.
- Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.
Qualifications
- College degree in business preferred or related experience required.
- Ability to read and write English.
- Must be able to demonstrate proficiency in basic computer skills.
- Ability to work independently with minimal supervision.
- Prior experience as a Casino Cashier II or related position required.
- NJ KEY LICENSE REQUIRED MDF REQUIRED AND WILL BE SENT.
Benefits
Starting Salary: $50,000 - $55,000
Pay
Starting Salary: $50,000 - $55,000
Schedule
Details on schedule will be provided upon hire.