Cashier Casino Services III/Dual Rate Supervisor - Full Time (Caesars Atlantic City)

Responsibilities

• Verifies assigned funds at the beginning and end of each shift.
• Ensures accountability of all transactions through verification and documentation exchanges.
• Issues and redeems counter checks.
• Operates bank, if assigned according to procedures.
• Performs cash advance and check cashing transactions.
• Performs customer deposit transactions.
• Performs the function of a Pit Clerk and/or Line Facilitator as assigned.
• Responsible for adhering to all Anti-Money Laundering procedures.
• Affixes to the training of cashiers to work window and bank functions.
• Fosters a team environment and takes a leadership role in departmental initiatives.
• Promotes positive interaction with guests and employees at all times.
• Provides a fun-filled, entertaining environment for our guests through flawless delivery and execution of service.
• Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.
• Supervises all Cashier Casino Services I, II, III and Pit Clerks during their assigned shift.
• Ensures proper staffing levels of assigned area and that superior customer service is provided at all times.
• Maintains compliance with all State, Federal and Internal Controls.
• Ensures all company policy and procedures are followed at all times.
• Ensures accountability of all transactions through verification and documentation of exchanges.
• Responsible for the timely implementation of all procedural changes.
• Responsible for adhering to all Anti-Money Laundering procedures.
• Troubleshoots when problems arise and assist all department employees in the performance of their duties.
• Effectively coach, train and develop employees in both customer service and technical areas.
• Prepares performance evaluations of department employees and ensures timely issuance.
• Prepares and issues disciplinary action fairly, consistently and timely.
• Assumes full responsibility of duties in the absence of a Shift Manager.
• Fosters a team environment and takes a leadership role in department initiatives.
• Completes special assignments as required.
• Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.

Qualifications

• High school diploma or equivalent required.
• Prior experience as a Casino Cashier ll or related position required.
• Must be able to demonstrate proficiency in basic computer skills.
• Must be able to work from a standing or sitting position during work shift.
• Ability to lift and carry objects up to 20 pounds.
• Ability to push and pull up to 50 pounds.
• Ability to grasp, hold, reach, bend, push-pull, hand-eye coordination.
• College degree in business preferred or related experience required.
• Ability to read and write English.
• Must be able to demonstrate proficiency in basic computer skills.
• Ability to work independently with minimal supervision.