Coordinator Housekeeping- Full Time (Harrah's Atlantic City)

About the role

Facilitates the smooth operation of the Housekeeping, EVS and Wardrobe departments through the efficient completion of assigned administrative and dispatch duties. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Responsibilities

• Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service
• Receive incoming maintenance requests and enter into service log for Facilities
• Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed
• Maintain daily log of open issues for follow-up by Supervisors/Managers
• Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to House Persons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors
• Receive calls from operators and guests; screen and transfer appropriately
• Make follow-up calls to guests to ensure their requests were completed in a timely manner
• Cookordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data
• Aid with human resources-related administrative functions, including new hire, transfer, termination forms
• Prepare schedules, advising Managers and Supervisors of any changes or call-outs in order to maintain adequate staffing levels
• Update and maintain all logs, including guest requests, lost and found and call-outs
• Create purchase requisitions and track orders and monthly expenses
• Prepare and type correspondence, forms, reports, charts and graphs utilizing Microsoft Office products
• Receive, opens and distributes incoming mail and documents
• Maintain work and storage areas in a neat and orderly fashion
• Complete special assignments as requested

Qualifications

• High school diploma or equivalent experience
• Experience in EVS or Housekeeping preferred
• Prior office experience preferred
• Excellent organizational and administrative skills
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office products

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.