Supervisor Food&Beverage

This job requires ability to perform the following: Carrying or lifting items weighing up to 50 poundsStanding up and moving about the kitchen and cafeteriaHandling food, objects, products and utensilsBending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests and supervisors.Food service permit or valid health/food handler card as required by local or state government agency.Reading and writing abilities are utilized often when preparing buffet items from instructions.Mathematical skills, including basic math, measurements, quantities, and variances are used frequently. May be required to work nights, weekends, and/or holidaysThis job requires ability to perform the following: People Manage everyday activity, plan and assign work ensuring you always have the right staffing numbersDevelop your team and improve their performance through coaching and feedback, and create performance and development goals for colleaguesTrain colleagues to make sure they deliver with compliance and to the standards we expectRecommend or initiate any HR related actions where needed Guest Experience Make sure all food and beverage equipment is in operational condition and regularly cleanedMake sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needsEstablish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise wasteHandle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipmentOther ad-hoc duties - unexpected moments when we have to pull together to get a task done Financial Help prepare the hotel’s annual budget and the setting of departmental goalsMonitor budget and control expenses with a focus on food, beverage and labour costsMake sure credit and financial transactions are handled in a secure manner THIS POSITION PAYS $19.68/HR Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information: The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.If you require reasonable accommodation during the application process, please click here.IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.