Food and Beverage Manager
Convene · Boston, MA · 2 wk ago
Management$65k/yrFull-time
About the role
The Food and Beverage Manager position is available at Convene Hospitality Group's One Boston Place location. This role reports directly to the General Manager and is responsible for overseeing daily service operations and delivering an exceptional guest experience.
Responsibilities
- Serve as the primary point of contact for the culinary service, ensuring it follows The Program Execution Order
- Supervise and manage the service team, including setup, utilities, maintenance, and security coordination
- Coordinate between the culinary and service teams, reviewing menus and services with both teams
- Enforce all rules and regulations, including safety and emergency programs, and monitor beverage consumption
- Maintain service cleanliness in front and back of the site, and ensure positive overall client satisfaction
- Interact with guests and associates courteously, empathetically, and discreetly, adhering to hygiene procedures and grooming standards
- Perform opening and closing inspection duties, and be flexible to work long hours as needed
Requirements
- Minimum of 2 or more years of progressive experience in a conference center or a related field
- Previous supervisory responsibility preferred
- Strong knowledge of service standards and different service types
- Knowledge of food and beverage preparation techniques, health department rules and regulations, and liquor laws and regulations
- Ability to carry out ongoing training of service specialists to maintain standards of service
- Manage opening and/or closing inspection duties
- Maintain service cleanliness in front and back of the site
- Ensure positive overall client satisfaction
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
- Adhere to basic hygiene procedures and grooming standards
- Flexible and willing to work long hours as needed
Qualifications
- Ability to move, lift, carry, push, and pull objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, or walk for an extended period of time
Skills
- Leadership and management skills
- Customer service orientation
- Attention to detail
- Problem-solving abilities
- Team collaboration
Benefits
Convene Hospitality Group offers a competitive compensation package, including a base salary range of $65,000 to $70,000, and eligibility for an annual incentive performance bonus plan. Additional benefits include:
- Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits
- Time Off & Balance: Generous PTO, your birthday off, paid parental leave, and a year-end holiday closure to recharge
- Financial Growth: 401K with company match and support for education, courses, and certifications
- Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones
- Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do
Pay
$65,000 - $70,000 annually
Schedule
Flexible schedule to accommodate long hours as needed