Food and Beverage Manager

OVERVIEW

At The Westin Nashville, we are committed to empowering the well-being of our guests and associates through thoughtful service, elevated experiences, and a culture rooted in balance and renewal. As a Food & Beverage Manager, you will play a key role in bringing this vision to life by leading daily operations across our restaurants, bars, banquets, and in-room dining while creating memorable, high-quality guest experiences.

This is a hands-on leadership role where you’ll inspire a service-driven team, elevate operational performance, and shape the dining experience in one of Nashville’s premier hotel destinations. If you thrive in a fast-paced environment, enjoy developing others, and are passionate about hospitality, this is your opportunity to make an impact.

ESSENTIAL FUNCTIONS

• Lead & Inspire

  • Guide, coach, and develop F&B supervisors, banquet captains and frontline associates
  • Foster a culture of collaboration, accountability, and service excellence
  • Lead by example with integrity, professionalism, and energy

• Deliver Exceptional Guest Experiences

  • Ensure every guest interaction exceeds expectations
  • Respond quickly and thoughtfully to guest feedback and concerns
  • Set clear service standards aligned with the Westin brand
  • Drive continuous improvement using guest satisfaction data (AOS/GSS)

• Drive Operations

  • Oversee daily operations across all F&B outlets, including restaurants, bars, and room service
  • Ensure service quality, cleanliness, and safety standards are consistently met
  • Support banquet execution to ensure seamless and memorable events

• Manage Performance & Financials

  • Assist in managing budgets, forecasting, and cost controls
  • Monitor productivity and operational efficiency

• Develop Your Team

  • Train, mentor, and support associates to grow their skills and careers
  • Conduct performance reviews and provide ongoing feedback
  • Create a positive, engaging work environment focused on learning

• Collaborate & Communicate

  • Partner with hotel leadership to align on goals and strategy
  • Maintain strong communication through meetings, logs, and daily touchpoints
  • Promote an open-door, fair, and inclusive workplace culture

WHAT WE'RE LOOKING FOR

• Experience & Education

  • High school diploma or GED + 4 years of F&B or hospitality experience
  • OR
  • Associate’s degree (or higher) in Hospitality or related field + 2 years of experience

• Key Skills

  • Strong leadership and team development abilities
  • Passion for delivering exceptional guest service
  • Solid financial acumen (budgeting, cost control, forecasting)
  • Excellent communication and problem-solving skills
  • Ability to thrive in a fast-paced, dynamic environment

OTHER

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

• In addition, attendance at all scheduled mandatory training sessions and meetings is required.

• Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.

FSLA

Exempt

Reports To

Senior Food & Beverage Manager

Pay

$68,000 - $72,000