Supervisor, Field Sales
About the role
The Field Sales Supervisor leads a geographically assigned team of Residential Market Development Account Executives in Door-to-Door Sales activity. Responsible for leading and managing the daily operations that sells to prospective residential customers offering best-in-class services and supporting goals of new customers.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Meet and exceed budgeted headcount and sales goals.
- Create excitement and energy, build, and lead teams and develop skills in others.
- Prioritize multiple tasks and initiatives in a fast-paced environment.
- Lead a team of Residential Connectivity Sales Account Executives.
- Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations.
- Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
- Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Account Executives.
- Identify knowledge and training gaps within the Residential Connectivity Sales Account Executives and develop plans to address these gaps.
- Be familiar with reporting and analytics necessary to drive and support business decisions.
- Collaborate with other departments and or support teams to achieve goals and objectives.
- Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.
- Coach to and follow Cable One & Family Brands Sales Process.
- Communicate territory assignments to Residential Connectivity Sales Account Executives.
- Maintain the payroll process and ensure timely and accurate approval of all commission payments.
- Completes administrative tasks related to all sales activities and ensures their team does the same.
- Has detailed understanding of Cable One & Family Brands product offerings and value proposition in the markets they sell in.
- Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.
- Prepares reports as needed.
Qualifications
- Excellent communication, interpersonal and organizational skills.
- Possess strong technical and computer skills.
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
- Ability to work outside for extended periods in any season and/or during inclement weather.
- 5+ years’ of Outside Residential Sales or related work experience.
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
- Must be able to work non-traditional work hours such as evenings and weekends.
- Valid driver’s license, satisfactory driving record within Company required, standards and auto insurance.
- Able to complete documentation accurately.
Preferred Qualifications
- Preferred Skills/Abilities and Knowledge:
- Knowledge of Direct Sales practices.
- Experience with consumer education of products and services.
- Knowledge of cable or telecommunications services.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
Our Commitment
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.