Supervisor Field Ops

About the role

The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.

Responsibilities

• Manage and coordinate all activities for the yard.
• Supervise all Technicians.
• Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies.
• Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc.
• Work directly with other departments to ensure excellent communication within the division.
• Work with various departments to resolve customer service & other issues.
• Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary.
• Maintain proper staffing levels to meet and exceed customer and branch needs.
• Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and work special events.
• Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy.
• Review and approve Time Saver punches prior to submitting for payroll processing.
• Review and approve time off request forms and schedule time off based on operational necessity.
• Responsible for fleet DOT administration including log books & record maintenance (DQFs), etc.
• Responsible for the administration of the Company's safety program for the driver function; works with Safety & HR to coordinate safety training, where necessary.
• Responsible for employee development & conducting periodic performance reviews.
• Operate a variety of company vehicles.
• Perform other duties as assigned.

This position has supervisory responsibilities.

Qualifications

• Minimum 2 Year/Associates Degree or equivalent combination of education and experience.
• Minimum 2 years experience in a related field and/or training.
• Minimum of 2 years proven leadership experience leading a diverse team to accomplish results.
• Customer Service.
• Team Building.
• Organization.
• Communications.
• Decision Making and Problem Solving.
• Valid Driver License.