Supervisor Field Ops

About the role

The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.

Responsibilities

• Manage and coordinate all activities for the yard.
• Supervises all Technicians
• Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
• Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
• Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
• Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
• Maintain proper staffing levels to meet and exceed customer and branch needs
• Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
• Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
• Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
• Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
• Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
• Responsible for employee development & conducting periodic performance reviews
• Operate a variety of company vehicles
• Perform other duties as assigned
• This position has supervisory responsibilities.

Qualifications

• Minimum 2 Year/Associates Degree or equivalent combination of education and experience
• Minimum of 2 years experience in a related field and/or training
• Minimum of 2 years proven leadership experience leading a diverse team to accomplish results

Skills

• Customer Service
• Team Building
• Organization
• Communications
• Decision Making and Problem Solving
• Valid Driver License