Supervisor Field Ops

About the role

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence.

Responsibilities

• Manage and coordinate all activities for the yard.
• Supervise all Technicians.
• Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies.
• Analyze and report on operational activities, such as routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc.
• Work directly with other departments to ensure excellent communication within the division.
• Resolve customer service and other issues by collaborating with various departments.
• Coordinate asset transfers with Operations Supervisors at other yards when necessary.
• Maintain proper staffing levels to meet and exceed customer and branch needs.
• Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and work special events.
• Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy.
• Review and approve Time Saver punches prior to submitting for payroll processing.
• Review and approve time off request forms and schedule time off based on operational necessity.
• Responsible for fleet DOT administration including log books & record maintenance (DQFs).
• Administer the Company's safety program for the driver function; coordinate safety training with Safety & HR where necessary.
• Responsible for employee development & conducting periodic performance reviews.
• Operate a variety of company vehicles.
• Perform other duties as assigned.

Qualifications

• Minimum 2 Year/Associate Degree or equivalent combination of education and experience.
• Minimum of 2 years experience in a related field and/or training.
• Minimum of 2 years proven leadership experience leading a diverse team to accomplish results.
• Valid Driver License.

Skills

• Customer Service
• Team Building
• Organization
• Communications
• Decision Making and Problem Solving

Physical Requirements

• Sit while driving and stand while servicing products.
• Use hands and fingers to handle, control, or feel objects, tools, or controls.
• Repeat the same movements.
• See details of objects that are less than a few feet away and also at greater distance.
• Speak clearly so customers can understand.
• Understand the speech of another person.
• Hear sounds and recognize the difference between them.
• Be able to walk up to 30 minutes at a time without exertion.
• Enter and exit equipment by stepping and kneeling.
• Lift up to 40 lbs from your waist to your shoulders.
• Lift 30 lbs from the floor to your head.
• Crouch and squat.
• Push 100 lbs and pull 100 lbs horizontally.
• Sit while answering phones or replying to emails.
• Repeat the same movements when entering data at the computer.
• See details of objects that are less than a few feet away.
• Focus on one source of sound and ignore others.
• See differences between colors, shades, and brightness.

Benefits

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees).
• Medical/Pharmacy.
• Dental.
• Vision.
• Employer-Paid Short-Term Disability.
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment.
• Voluntary Employee Life & Accidental Death and Dismemberment.
• Voluntary Spousal Life.
• Voluntary Dependent Life.
• Hospital Indemnity, Accident, and Critical Illness.
• Commuter/Transit Account.
• Healthcare Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• Health Savings Account.
• 401(k) with employer match.
• Employer-Paid Employee Assistance Program (EAP).
• Employee Discounts.

Pay

Salary Range: $66,700.00 – $96,700.00 / year.