Supervisor, Field Operations
Service Experts · Orem, UT · 6 days ago
ManagementFull-time
Responsibilities
- Lead complex installations or cutovers; coordinate multi-trade tasks and ensure sequence integrity.
- Create job-specific MOPs including steps, test points, evidence requirements, and rollback plans.
- Perform functional tests and assist with commissioning; validate readings against acceptance criteria.
- Execute precision mounting and alignment, verify tolerances with gauges and templates.
- Troubleshoot live issues using meters, diagnostic tools, and configuration checks.
- Verify labeling and documentation before handover; update redlines.
- Train junior techs on best practices and measurement techniques.
- Organize vehicle/tool kits; confirm parts completeness before departure.
- Handle customer walkthroughs to demonstrate outcomes and usage.
- Provide feedback to planners on job durations and method improvements.
Requirements
- Minimum Experience: 4+ years
- Minimum Education: High School Diploma/GED