Supervisor, Faculty Practice - Pediatric Satellites

Job Profile Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties:

• Long-term strategic planning, determining strategic issues and opportunities that could affect practice success, prioritizing and tracking investments across practices, allocating resources and making decisions regarding practice growth, and developing plans to accomplish the practice's vision.
• A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees.
• A role that supervises para-professional employees.

Responsibilities

• Assists in the management of daily operations of the clinical practice under the guidance of the Clinical Practice Administrator.
• Supervises front desk receptionists, billers/coders, and medical assistants to ensure optimal staffing and resource utilization.
• Oversees patient registration, scheduling, and billing processes to ensure accuracy and efficiency.
• Maintains compliance with all relevant regulations and policies.
• Supports quality assurance initiatives and patient satisfaction evaluations.
• Handles patient complaints and issues, ensuring swift and effective resolutions.
• Aids in financial management of the practice, monitoring expenditures and reporting on financial variances.
• Supports the Clinical Practice Administrator in financial and operational reporting.

Requirements

• Minimum Qualifications: Associate's degree in Healthcare Administration, Business Administration, or related field AND Three (3) years of experience in a healthcare setting AND One (1) year of progressive administrative experience in a healthcare environment; OR High School diploma or equivalent AND Five (5) years of experience in a healthcare setting AND Three (3) years of progressive administrative experience in a healthcare environment.
• Preferred Qualifications: Bachelor’s degree in Healthcare Administration, Business Administration, or related field. One (1) year of supervisory experience including managing staff, patient services, and office operations in a healthcare environment.

Qualifications

• Associate's degree in Healthcare Administration, Business Administration, or related field AND Three (3) years of experience in a healthcare setting AND One (1) year of progressive administrative experience in a healthcare environment; OR High School diploma or equivalent AND Five (5) years of experience in a healthcare setting AND Three (3) years of progressive administrative experience in a healthcare environment.

Skills & Abilities

• Ability to lead and manage a team effectively, providing guidance and support.
• Capacity to analyze operational data and contribute to strategic planning.
• Strong communication skills, both verbal and written.
• Effective problem-solving skills to address operational challenges.
• Flexibility to adapt to changing circumstances and patient needs.

Pay

$60,908.12 - $76,140.43