Supervisor – Facility Maintenance Operations (Supply Chain)

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that ensure our fleet is well-taken care of and ready for our customers.

Job Overview and Responsibilities

This supervisory position manages all aspects of the Facilities Maintenance hub warehouses. It involves overseeing warehouse productivity, coordinating training, managing employee dependability issues, and supporting team recognition and accountability programs. The position ensures support and oversight for represented warehouse workgroups providing dedicated parts and tooling support for Facility Maintenance teams. Reporting into the central team responsible for supply chain management, this role supports United's Facility Maintenance Operations system-wide.

Warehouse Operations Management

• Supervise warehouse productivity
• Cook up training programs
• Manage employee dependability issues
• Support team recognition program
• Support employee accountability programs in accordance with policy
• Supervise Warehouse team performance and execution against all division and corporate objectives
• Maintain staffing levels and ensure members are properly trained and equipped to support all job functions, including receiving, parts issues and receipt, physical inventory, safety, environmental, and best housekeeping practices
• Maintain a positive working relationship in a union environment promoting collaboration and meeting established metric goals
• Lead safe and environmentally efficient Warehouse team operations in a positive, productive, and safe work environment

Inventory & Supply Chain Management

• Work with planning team and stakeholders to determine best economical stocking levels with consideration for local stock ordering intervals, vendor lead times while protecting critical part stock levels
• Procure, maintain, and control the required specialty tooling inventory to support our customers
• Identify parts, alternates, vendor availability and pricing
• Ensure parts warranty and cores are properly managed and controlled
• Support system-wide strategic initiatives

Stakeholder & Customer Alignment

• Maintain proactive communication and positive relations with warehouse team and customer group stakeholders
• Partner with all local customer bases ensuring positive customer relations and service-level goals achieved
• Manage accurate and effective customer reporting and communications programs while sustaining positive customer service and effectiveness ratings
• Involvement of stakeholders ensuring warehouse scheduling meets work demands
• Support safety/OSHA, environmental, and training program compliance

Qualifications

• High School diploma, GED or the education equivalent
• Minimum two years' experience in a supply chain or warehousing-related role
• Lead or supervisory experience
• Ability to lead a team of warehousing personnel
• Knowledge of planning and execution of maintenance operations
• Advanced computer skills (MS Office Products)
• Previous experience with and proficiency in warehouse/inventory management system(s)
• Must possess a valid state issued driver's license
• Limited travel (up to 10%)
• This is an operational position which may require you to be on-call and available at night, weekends and holidays
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications

• Bachelor's or associate degree in business/supply-chain or related field
• Certification and/or related Skills/Trades Licenses
• Experience facility and building maintenance/systems-related maintenance operations
• Knowledge of facilities/building maintenance skills, trades, such as electrical, HVAC, conveyor, plumbing, building maintenance/systems
• Experience managing a union-represented frontline workforce

Pay and Benefits

The base pay range for this role is $126,309.60 to $154,378.40. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com