Supervisor Environmental Services
Job Summary / Purpose
Daily management responsibility for day-to-day operation of Centerville Environmental Services department. Primary duties include supervising, training, scheduling, and quality control of the designated area of responsibility.
Essential Key Job Responsibilities
- Participates in the hire, evaluation, counseling, coaching and disciplinary action of Centerville Environmental Services employees.
- Helps supervise all Facilities Services staff.
- Counsels and coaches staff through annual evaluations process.
- Completes initial departmental orientation and on-going in-service of staff.
- Completes department/job competencies updating as required by regulatory and accrediting agencies.
- Participates in Six Sigma initiatives by leading projects including A3 project or being an active team member.
- Prepares and leads EVS and Ancillary group Huddles.
- Ensures that supply and inventory levels at West Lakes meet Lean standards.
- Schedules staff and monitors work flow to ensure demands and customer needs are met.
- Captures and reports inspection program results to Facilities Services Director.
- Responds to guest comments and criticisms constructively and positively, and as an opportunity to provide service recovery.
- Maintains and demonstrates a good understanding of the area control of all supplies, chemicals, equipment and personnel within Environmental Services.
- Trains and retrains Environmental Service personnel as directed by the Operations or coordinating Manager.
- Inspects check-outs and release to ensure required standard is met.
- Assigns duties to staff in case of fire, internal disaster or community disaster.
- Participates as a member of the Fire Emergency Team.
- Responsible for monthly EOC tours to ensure compliance related to regulatory agency requirements.
- Follows up and resolves any issues not meeting regulatory agency standards.
Required Education
- High school diploma or GED, required.
Required Minimum Knowledge, Skills And Abilities
- Ability to read, write, comprehend and speak English fluently.
- Three years experience in a clerical, reception, sales or supervisory position.
- Computer experience (1 year).
Organizational Information
- MISSION & VISION
- REVERENCE
- INTEGRITY
- COMPASSION
- EXCELLENCE
The Mission of Catholic Health Initiatives is to nurture the healing ministry of the Church, supported by education and research. Fidelity to the Gospel urges us to emphasize human dignity and social justice as we create healthier communities. Our Vision is to live up to our name as one CHI: Catholic – Living our Mission and Core Values; Health – Improving the health of the people and communities we serve; Initiatives – Pioneering models and systems of care to enhance care delivery.
Respecting diverse viewpoints and working together to bring out the best in everyone.
Being open and honest in all of our interactions.
Caring for the whole person and the greater good of others.
Doing our best work, providing quality care and service, and achieving our goals.
CHI Standardized Competencies
- STAFF COMPETENCIES
- Accountability
- Adaptability / Flexibility
- Initiative
- Integrity & Spirituality
- Quality
- Safety
- Service Excellence
- Teamwork