Supervisor Engineering, Optimus Technicians (Night Shift)
About the role
Lead a team of 20+ Engineering Technicians within the Humanoid AI Robot team who support and sustain the research and development of prototype robots and sub-systems. You’ll oversee the team building and repairing the first iterations of machines that make the machines, including highly actuated and electronically/computationally dense robots. This role blends leadership of large teams operating 24/7, creation of efficient shift schedules, and hands-on responsibilities in analysis, testing, and documentation. Projects are open-ended with limited up-front guidance, requiring a self-starter who can work independently and collaboratively.
Responsibilities
- Achieve daily, weekly, and monthly goals, ensuring excellence in customer service, team management, operations, and financial performance.
- Exceed customer expectations by engaging with customers, monitoring service trends, and implementing continuous improvements.
- Inspire and develop your team, fostering a positive work environment, providing regular feedback, and coaching for growth.
- Drive operational excellence by improving service center performance and championing safety and efficiency.
- Manage finances, understand business metrics, and lead daily operations to achieve goals in quality, productivity, cost, and revenue.
- Act in Tesla’s best interest, demonstrating sound judgment, passion for the mission, and a customer-focused culture.
- Develop technical acumen, acquiring knowledge of Tesla products, service systems, processes, and procedures.
Requirements
- Bachelor’s Degree or equivalent experience.
- Ability to travel up to 75%.
- Prior leadership experience in a service-focused industry (automotive expertise not required).
- Experience leading large teams.
- Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with customer-facing responsibilities.
- Experience running complex processes using Lean or other techniques.
- Valid driver’s license.
Ideal candidates will have a broad background leading teams in Mechatronics, Industrial, Automotive, Precision Medical Device, Maintenance, or Testing.
Benefits
- Medical plans with $0 payroll deduction options.
- Family-building, fertility, adoption, and surrogacy benefits.
- Dental and vision plans with $0 paycheck contribution options.
- Company-paid Health Savings Account (HSA) contribution when enrolled in the High-Deductible medical plan.
- Healthcare and Dependent Care Flexible Spending Accounts (FSA).
- 401(k) with employer match and Employee Stock Purchase Plans.
- Company-paid Basic Life, AD&D, short-term, and long-term disability insurance (90-day waiting period).
- Employee Assistance Program.
- Sick and vacation time (flex time for salaried positions, accrued hours for hourly positions) and paid holidays.
- Back-up childcare and parenting support resources.
- Voluntary benefits: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
- Weight loss and tobacco cessation programs.
- Tesla Babies program.
- Commuter benefits.
- Employee discounts and perks program.
Pay
Expected compensation: $120,800 - $181,200 annual salary + cash and stock awards + benefits. Pay may vary based on market location, job-related knowledge, skills, and experience.