Supervisor Engineering, Optimus Technicians (Afternoon Shift)

The Engineering Supervisor, Optimus Technicians leads a large team of 20+ Engineering Technicians within the Humanoid AI Robot team. This team supports and sustains the research and development of prototype robots and sub-systems, including highly actuated and electronically/computationally dense machines.

Responsibilities

• Lead a team operating in a 24/7 capacity, creating clear and efficient shift schedules.
• Build and repair prototypes, analyze, test, and document the machines being developed.
• Manage projects with limited upfront guidance, focusing on precision and innovation.
• Develop technical acumen and knowledge of all Tesla products, service systems, processes, and procedures.
• Ensure daily, weekly, and monthly goals are met, maintaining high standards in customer service, team management, operations, and financial performance.
• Engage with customers, monitor service trends, and implement continuous improvements.
• Inspire and develop your team, fostering a positive work environment and providing regular feedback and coaching.
• Drive operational excellence by improving all aspects of service center performance and championing safety and efficiency.
• Manage finances, understand business metrics, and lead daily operations to achieve specific goals in quality, productivity, cost, and revenue.
• Act in the best interest of Tesla, demonstrating sound judgment, passion for the mission, and fostering a customer-focused culture.

Requirements

• Bachelor’s Degree, or equivalent experience.
• Prior leadership experience in a service-focused industry; automotive expertise is not required.
• Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer-facing responsibilities.
• Experience running complex processes using Lean or other techniques.
• Valid driver’s license required.

Qualifications

• Ability to travel up to 75%.
• Experience leading large teams.

Skills

• Broad background in Mechatronics, Industrial, and/or Automotive, Precision Medical Device, Maintenance, and Testing.
• Self-starter with strong independent and team working abilities.

Benefits

• Competitive pay and benefits package including medical plans, dental, vision, HSA contributions, FSA, 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Comprehensive health and wellness programs, including basic life, AD&D, short-term and long-term disability insurance, EAP, commuter benefits, and more.
• Employee discounts and perks program.

Pay

• $120,800 - $181,200/annual salary + cash and stock awards + benefits.