Supervisor - Direct Care Lead - CA

Responsibilities

• Assists Program Administrator with day-to-day oversight of residence through supervision of assigned direct support staff, ensuring duties are assigned and performed in accordance with all applicable requirements.
• Consults with program leadership, clinical staff, external consultants, and community providers to ensure streamlined, top-quality care for individuals in line with agency philosophy and regulatory requirements.
• Ensures appropriate, therapeutically documented supervision to protect the health, safety, and habilitation of individuals supported, in accordance with individualized service and behavior support plans.
• Implements plans for protective oversight and Individual Behavior Support Plans (IBSPs)/Individualized Program Plans (IPPs) in a clean, safe, and organized environment, ensuring proper execution by direct support staff.
• Demonstrates and models professionalism with a person-centered, trauma-informed approach, providing coverage and performing direct care responsibilities as needed.
• Maintains oversight and compliance of program operations, including staff scheduling, daily shift reports, required postings, and tracking logs (e.g., vehicle, refrigerator, medication handoff).
• Provides effective leadership on shift, fostering a harassment-free work environment and using participatory management to bolster morale.
• Directly supervises DSP-RBTs, Back-up Leads, and other staff during shifts, ensuring consistent application of rules, standards, and policies to meet the needs of individuals supported.
• Assesses work performance and provides feedback through ongoing supervision, observation, and development, ensuring completion of applicable training and documentation.
• Actively participates in the hiring process, including interviewing, selecting, and scheduling staff to maintain shift coverage.
• Initiates, reviews, or approves staff status changes (e.g., promotions, terminations) and ensures timely submission in Workday.
• Ensures accurate and timely completion of timekeeping records and payroll processing, addressing attendance or time-tracking concerns as needed.
• Maintains and documents inventory of food, household supplies, toiletry items, and over-the-counter medications, including controlled substances, in collaboration with program leadership.
• Supports and facilitates interdisciplinary team meetings to coordinate care with circles of support, including individuals, families, YAI staff, consultants, and external providers.
• Serves as Facility Manager on assigned shifts, conducting and documenting emergency drills, physical plant checks, and water temperature logs in compliance with Title 22, Title 17, and agency standards.
• Supports completion and maintenance of all treatment-related paperwork, including medical records, progress reports, incident reports, and billing records, ensuring compliance by staff.
• Completes incident reporting, including Special Incident Reports, and makes required notifications; contacts vendors for property damages and notifies Program Administrator.
• Manages and accurately documents financial ledgers of individuals supported.
• Actively participates in program and person-specific meetings, including shift reports, IBST, staff meetings, trainings, and debriefings, and leads shift meetings to communicate updates.
• Provides driver certification and training to DSP-RBTs, including transporting individuals supported using facility vehicles.
• Complies with and ensures staff compliance with all federal, state, and local laws, including HIPAA.
• Completes and maintains all necessary trainings and certifications to ensure compliance with YAI policies and licensing regulations.
• Performs additional duties as assigned, including covering for Lead RBT/LPT or DSP-RBT roles as needed.

Requirements

• 21 years of age or older.
• High school diploma or equivalent.
• At least one year of prior experience providing direct care to individuals with developmental disabilities (I/DD) with challenging behavior service needs.
• At least six months of supervisory or lead experience in I/DD, mental health, or a related field.
• Documented completion of State of California Direct Support Professional Training (DSPT) Year 1 and Year 2 courses.
• Hold, or obtain within sixty days of appointment, certification as a Registered Behavior Technician (RBT) and maintain it for the duration of employment, unless qualified as a Licensed Psychiatric Technician (LPT) or Qualified Behavior Modification Professional.
• Hold, or obtain within fifteen months of employment, certification as either a Group Home Administrator (for children’s homes) or Adult Residential Facility Administrator (for adult homes).
• Valid Driver’s License.
• Familiarity with California’s Lanterman Act and Title 17 and 22 regulations.
• Successful completion of Facility Manager Training within 30 days of appointment.
• Completion of Residential Services Orientation through the program’s Regional Center.
• Hold, or obtain through employer-provided training, CPR/First Aid, Ukeru, and CPI certifications, and recertify annually.
• Completion of annual continuing education units (CEUs) for professional development as required by Titles 17 and 22.
• Strong interpersonal and problem-solving skills.
• Ability to contribute to a healthy work environment and shape positive team dynamics.
• Supervisory and leadership skills, including effective communication of deadlines and expectations, and hands-on coaching of staff.
• Well-developed written and verbal communication skills.
• Ability to manage multiple tasks and priorities while adapting to changing needs.
• Highly flexible, with a willingness to take initiative.
• Proficiency with computers and Microsoft Office Suite; ability to quickly learn electronic systems such as Workday and electronic medical record/documentation systems.
• Ability to work a flexible schedule, including remaining on shift for coverage or providing occasional coverage at other programs if requested.
• Ability to meet essential physical demands, including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling, and reaching; assisting with lifting/moving individuals using mechanical lifts or other equipment; lifting up to 25 pounds; and implementing emergency interventions as needed.

Preferred Qualifications

• Bachelor’s degree in a human services field.
• Current Group Home or Adult Residential Facility Administrator Certificate issued by the State of California, as applicable.
• Previous experience providing direct support to individuals with intellectual and developmental disabilities (I/DD) in the population to be supported.
• Supervisory experience in a residential or crisis setting.

Pay

Hourly Rate: $34 - $36