Supervisor Diagnostic Radiology

Shift

Full Time, Monday-Friday 7am-3:30pm ON CALL; 1 weekend every 6 weeks – Fri 4:30pm-Sun 7am

About Us

Baylor Scott & White Health promotes the well-being of all individuals, families, and communities. We are the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.

Job Summary

The Special Imaging Supervisor helps the Management team supervise, plan, organize, and improve Radiology services. These include Diagnostic Radiology/Interoperative, CT, MRI, US, IR, or Nuclear Medicine. The Director and/or Radiologist provide instructions. The supervisor performs department orientation, teaches, coaches, supervises staff, and performs imaging exams in their modalities. They ensure the organization's vision, mission, values, and goals are followed. They recommend and help develop policies and procedures to meet regulatory standards and Baylor Scott & White Health philosophy. They act as a department liaison when the manager is absent.

Essential Functions of the Role

• Oversees the delivery and quality of imaging services.
• Ensures timely, accurate, and cost-efficient exams and patient preparation.
• Complies with System and regulatory standards, policies, and procedures.
• Performs procedures as needed due to workload or complexity.
• Schedules, monitors, evaluates, and adjusts staffing to meet needs.
• Interviews, counsels, and completes performance evaluations.
• Trains new staff and ensures all registrations and certifications are current.
• Pairs with the management team and staff.
• Counsels staff in multidisciplinary staff meetings for consistent and timely communication.
• Facilitates goal setting for staff in imaging sections.
• Makes sure goals are reflected in annual performance evaluations.
• Encourages participation in Employee Satisfaction and Patient Safety surveys.
• Provides service feedback results to staff.
• Initiates a plan for improvement.
• Pairs with Management to develop a department budget.
• Provides feedback on new and replacement equipment and services needed for growth.
• Makes sure operational budgets are monitored and corrective action plans are implemented for negative productivity and expense variances.
• Promotes a culture of service excellence in imaging by partnering with management.
• Communicates service excellence, patient-centeredness expectations, and customer satisfaction survey results.
• Holds self and staff accountable for service excellence in their areas.
• Facilitates reward and recognition in the imaging sections of Radiology.
• Acts as a Radiology liaison to other departments.
• Develops cooperative relationships with physicians and medical departments to exchange information.
• Implements solutions to problems.
• Assists in developing, reviewing, and revising policies and procedures.
• Communicates and implements targets that help Department and System priorities.
• Affirms compliance with JCAHO, TDH standards, and other accrediting bodies.
• Identifies patient service needs using AIDET when talking to patients.
• Ensures the correct exam is performed on the correct patient.
• Establishes personal rapport with potential and actual patients and others who know about the service needs.
• Coordinates and runs groups on patient safety, customer service, performance improvement, and environment of care.
• Focuses on Employee Engagement, Physician Engagement, Quality Improvement, and Inter-Departmental Relations.
• Participates in mutual governance, department, hospital, or professional organizations and committees. This includes LEAN initiatives, 5S projects, inter-departmental committees, or professional organization participation.
• Involves QC assurance with radiologists.

Qualifications

• Experience: 3 years of recent hospital Xray/Radiology experience; 2 years of recent Supervisor experience
• CERTIFICATION/LICENSE/REGISTRATION ARMRIT, ARRT-BD, ARRT-BS, ARRT-CT, ARRT-M, ARRT-MR, ARRT-N, ARRT-R, ARRT-S, ARRT-VI, CNMT, RDMS-AB, RDMS-BR, RMDS-FE, RDMS-OB, RDMS-PS, RVT. Certified by ARRT, ARDMS, or the specialty certification for the area of responsibility.