Supervisor, Correspondence

Position Purpose

Supervises drafting and processing of correspondence in accordance with National Committee for Quality Assurance (NCQA) requirements. Supervises day-to-day activities and provides guidance to the team to ensure correspondence is reviewed and processed timely.

Key Details

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.
• Maintains knowledge of contract requirements, policies, procedures, and ensures correspondence team’s compliance with contract requirements, policies, procedures, and performance standards.
• Evaluates team performance and provides feedback regarding performance, goals, and career milestones.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience

Requires a Bachelor's degree and 4+ years of related experience or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Pay Range

$63,600.00 - $114,600.00 per year

Benefits

Competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.