Supervisor, Contract Logistics (2nd Shift) - Willoughby OH

This position manages the daily activities of a warehouse to provide the highest level of customer service, working efficiency, safety, and lowest operational cost. The Supervisor provides leadership, motivates, trains, and develops the team under the direction of an Operations Manager or General Manager, overseeing one warehouse.

Responsibilities

• Operations Management & Compliance
  • Provide operational support services and act as first-line supervisor of a transactional operations area using existing systems and protocols.
  • Coordinate the unloading of all shipments using established procedures.
  • Verify accuracy of all inbound/outbound shipments.
  • Ensure all damaged product reports and/or documentation is complete and filed appropriately.
  • Complete daily and hourly tracking of load status and scheduled departures.
  • Prepare and generate warehouse productivity reports for management.
  • Control cycle counts to ensure accurate and fully reported inventory.
  • Monitor product disposition.
  • Assist in physical inventories.
  • Inspect damaged cartons for concealed damage and document accordingly.
• Safety, Sanitation, and Security
  • Promote and maintain a safety awareness program.
  • Schedule and conduct safety meetings; ensure all required safety measures are in place and the facility complies with federal and state regulations.
  • Ensure all subordinates meet training requirements and comply with CT-PAT regulations and Security policies.
  • Follow rigid housekeeping and sanitation policies/practices by applying the 5S Lean methodology to sustain a safe, clean, and orderly facility.
• Process Improvement
  • Apply the APL Logistics Continuous Improvement (ACI) Model to improve business processes, increase proficiency, reduce costs, and eliminate waste to ensure the facility meets or exceeds budget.
• People Management
  • Provide ongoing training and orientations for subordinates to ensure compliance with company requirements and policies.
  • Recommend personnel actions (hire/fire/promotions/increases).
  • Use well-documented corrective disciplinary measures in a timely manner as applicable.
  • Ensure direct and indirect reports receive frequent feedback on performance, including an assessment in the first 90 days and a formal annual performance review.
  • Maintain an environment of development and recognition.
  • Coordinate scheduling of personnel to ensure proper staffing for receiving and distributing products/materials in a productive and cost-effective manner.
  • Monitor attendance, tardiness, and other factors impacting productivity.
• Key Result Areas
  • Apply 5S Lean methodology to design, attain, and maintain high levels of housekeeping and work process organization.
  • Ensure compliance with all Federal and State OSHA and Company Safety requirements to maintain an injury- and accident-free work environment.
  • Identify and implement processes to ensure the facility meets or exceeds budget requirements.
  • Identify and implement cost-saving initiatives that impact both the facility and the company as a whole.

Requirements

• Licenses and Certifications
  • Forklift Equipment Certifications
• General Experience
  • At least 1 year in lead or supervisory experience (experienced practitioner able to work unsupervised).
  • Familiarity with warehouse management and operations, including use and maintenance of equipment.
  • Knowledge of inventory control management and distribution service operations.
  • Ability to effectively schedule labor and carriers.
  • Ability to train and enforce company safety programs as they relate to OSHA regulations and company safety standards.
  • Computer (PC) and software knowledge.
  • Forklift certified.
  • 2-3 years of previous warehouse experience preferred.
  • Spanish speaking is a plus.
• Managerial Experience
  • At least 1 year of supervisory experience directing people and resources to achieve specific end results within limited timeframes.

Pay

The typical starting salary range for this position is $55,000 - $65,000. The actual salary offer will consider factors such as skills, experience, education, and location. This range reflects base salary only, not total compensation, which includes bonus and benefits.

Benefits

• Vacation
• 6 days sick time
• 8 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan with annual fixed contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits: Accident/Critical Illness/Hospital Indemnity
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program

Schedule

Work location requirements vary based on proximity to an APL Logistics Hub Office (AZ, FL, MI, NC, OR):

• Employees within 25 miles of a hub office follow a hybrid schedule, reporting to the office 8 days per month as scheduled by their supervisor.
• Warehouse roles are typically fully on-site.
• Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs.
• Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols.