Supervisor, Community Relations Fleet

About the role

Plans, coordinates, and controls the daily activities related to the maintenance and repair of Fidelis Care New York vehicles. Manages the drivers, and assists the driving staff with all requests as needed; is responsible for coordinating the schedule of the Fidelis Care Community Office Vehicles fleet of RV’s. Additional duties include managing inventory of Fidelis branded giveaway items. This is a community field‑based position overseeing fleet drivers across Upstate New York, including Rochester, Buffalo, Syracuse, and Albany. Responsibilities include ensuring RVs are properly maintained, drivers adhere to schedules and arrive on time, and operations remain closely coordinated with the Marketing team. Maintains all vehicles, and performs mechanical troubleshooting regularly; maintains upkeep and overall cleanliness; ensures vehicles are safe for full operation; calls for maintenance and service to ensure the ongoing operation of the fleet. Plans and arranges travel schedules to minimize delays and ensure successful itineraries. Coordinates vehicle presence at Marketing Events. Ensures vehicles are properly stocked with up-to-date materials and brochures. Determines optimum inventory/stock levels; reorders stock to control inventory levels and meet operational objectives.

Responsibilities

• Plan, coordinate, and control daily maintenance and repair activities for Fidelis Care New York vehicles
• Manage drivers and assist driving staff with requests as needed
• Coordinate the schedule of the Fidelis Care Community Office Vehicles fleet of RV’s
• Manage inventory of Fidelis branded giveaway items
• Oversee fleet drivers across Upstate New York (Rochester, Buffalo, Syracuse, Albany)
• Ensure RVs are properly maintained
• Ensure drivers adhere to schedules and arrive on time
• Maintain close coordination of operations with the Marketing team
• Maintain all vehicles and perform mechanical troubleshooting regularly
• Maintain vehicle upkeep and overall cleanliness
• Ensure vehicles are safe for full operation
• Call for maintenance and service to ensure ongoing fleet operation
• Plan and arrange travel schedules to minimize delays and ensure successful itineraries
• Coordinate vehicle presence at Marketing Events
• Ensure vehicles are stocked with up-to-date materials and brochures
• Determine optimum inventory/stock levels and reorder stock to control inventory and meet operational objectives

Requirements

• High School degree required; BA/BS – Bachelor’s degree preferred
• Two to five years of related experience required
• One to three years of supervisory experience preferred
• Experience driving commercial vehicles (taxis, limos, trucks, buses) and transporting passengers
• Documented experience resolving routine vehicle malfunctions (changing a flat tire, checking tire pressure, performing oil changes)
• Management skills to manage staff of drivers
• Proficiency in Microsoft Office: Excel, Word, Access; Lotus Notes; Internet; PeopleSoft time keeping
• General knowledge and troubleshooting experience of standard motorized vehicles
• Skilled to work in a fast‑paced environment with strong analytical and problem‑solving abilities
• Customer service skills to communicate with all levels of management, internal and external customers
• Ability to work well as a team member or independently
• Effective business communication: skilled in communicating with technical and business constituencies to write effective business specifications and requirements
• Proficiency in one or more languages other than English
• Strong people leader/manager
• Effective communicator
• Conflict resolution
• Problem solving
• Budget management
• Scheduling & coordination

Benefits

• Competitive pay
• Health insurance
• 401K and stock