Supervisor - Clinics

Job Summary

The Supervisor, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient and effective delivery of healthcare services. This role involves supervising clinical staff, ensuring adherence to policies and procedures, managing patient flow, and maintaining compliance with regulatory standards. The Supervisor, Clinics works closely with management to improve service delivery, implement best practices, and provide exceptional patient care.

Essential Functions

• Aids clinic management in providing overall leadership and direction for areas of responsibility, and for creating an environment that fosters collaboration among staff to achieve operational and clinical excellence.
• Functions as a liaison and maintains open communication for areas of responsibility with patients, providers, administration, and other supervisors and departments.
• Solves and troubleshoots operational issues and appropriately escalates issues to leadership when necessary.
• Supervises daily operations of assigned support functions (including appointment scheduling, registration, check in/check-out, collections, referrals, and other administrative duties as assigned).
• Ensures patient information is entered and updated in appropriate systems and is accurately maintained in accordance with clinic policies and procedures.
• Aids in developing and implementing office procedures and processes that support operations.
• Provides administrative and clerical support to the clinic leadership with various functional responsibilities and assists with clinic operations, projects, staff issues, and inquiries as required.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
• Supervises, trains, and oversees departmental staff.
• Schedules employees to ensure effective use of resources.
• Consults with Manager or Director on staffing issues.
• Aids in and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
• Aids in managing departmental budget ensuring cost-effective operations while maintaining high quality service.
• Makes contributions to the evaluation and implementation of new technologies to enhance operational efficiency.
• Makes contributions to the development of departmental policies, procedures, and protocols.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies.
• Participates in audits, inspections, and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency, and safety.

Qualifications

• Associate Degree or higher preferred.
• 1-2 years of related experience in the profession required.
• 1-2 years of previous leadership experience preferred.

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Additional Information

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.