Supervisor-Clinic - Twin Cities Orthopedics

About the role

The Clinic Supervisor is responsible for managing the day-to-day operations of assigned clinic departments, ensuring excellent patient service and delivery of care. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Responsibilities

• Effectively recruit, train, manage, and retain employees
• Responsible for the coordination of the weekly schedule for appropriate staff coverage
• Operate as a liaison between management and clinic staff to ensure quality and efficiency of patient service. This may include meeting one-on-one with managers and/or staff to assess, educate, and review data on quality, service, teamwork, and integrity relating to the work of clinic staff members.
• Conduct frequent, timely, and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely, accurately and completely with others, as needed
• Conduct annual reviews of direct reports, including determination of any relevant compensation adjustments
• Complete all payroll processes as needed in HRIS, including leave of absences, time off requests, job changes, department transfers, terminations, etc.
• Occasionally participate in community functions relating to TCO outreach events throughout the year.
• Any and all other duties as assigned

Requirements

Bachelor's degree in related field or applicable experience. Minimum of 1 year supervisory/leadership experience. Healthcare setting preferred. Working knowledge of all applicable laws, regulations, and guidelines.

Skills

• Ability to comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.
• Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions.
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Benefits

We offer a comprehensive benefits package - to learn more click here. Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Pay

Actual starting pay will vary based on education, skills, and experience. The pay range displayed reflects full-time compensation and will be prorated for employees working less than a full-time schedule.

Schedule

This is a full-time position working between the hours of 7:00am-5:00pm with minimal nights and weekends as needed out of our Burnsville and Eagan locations.