Supervisor, Clinic Operations

Essential Functions

• Oversee clinic operations including service delivery quality, efficiency, legal compliance and program activities ensuring quality client care and adhering to established DCHD mission, practices and procedures.
• Define and implement patient care standards, evaluating and modifying standards and methods.
• Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Comply with Civil Service Rules, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful and quality work environment.
• Adhere to and ensure staff compliance with established protocols and procedures.
• Coverage and delivery of essential services.
• Conduct chart audits maintaining documentation standards.
• Oversee the integration and implementation of Electronic Health Record (EHR) system.
• Oversee insurance billing in clinic.
• Maintain Clinic licensure and monitor status of licensed staff.
• Safeguard a safe working environment through various activities (e.g., education, safety policy review, safety procedure enforcement).
• Prepare and present budget recommendations and manage expenses within budget.
• Ensure completion of required reporting within established timeframes, agency and grant requirements.
• Provide appropriate information for the media to the Supervisor, Health Communications and Health Director.
• Participate on various boards and committees.
• Conduct various community presentations.
• Develop and implement Section strategic and business plans, policies, goals, and procedures and assist in the development of department policies, goals, and procedures.
• Conduct preliminary subcontractor discussions and monitor work, ensuring contract deliverables.
• Maintain job knowledge and skills (e.g., research, meetings, webinars, seminars, continuing education).
• Research potential grants, create/maintain documentation supporting grant requirements, and collaborate with internal resources during application submission.
• Implement awarded grants, providing required reporting and other information, ensuring requirements within established timeframes.
• Review revenues, expenditures and invoicing ensuring proper billing for grants and contracts.
• Perform the duties of assigned staff ensuring coverage and delivery of essential services.
• Participate in public health emergency response training responding during emergency.

Education And Work Experience And Other Requirements

• Master’s degree from an accredited university or college in Health Administration, Healthcare, Public Administration, Nursing or directly related field required.
• Registered Nurse (RN) with current Nebraska license or a compact state recognized by the Nebraska Board of Nursing upon hire and maintained in good standing throughout employment required.
• Five (5) years of public health clinic or directly-related experience required.
• One (1) year of supervisory experience required.
• One (1) year of grant writing experience preferred.
• Certification in Public Health (CPH) credential preferred.
• Valid driver’s license and own transportation upon hire and maintained throughout employment required.
• Completion of a pre-employment criminal record check and conditional offer drug screen required.

Physical Requirements & Working Conditions

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is generally performed in an office or clinic setting.
• Noise level is usually moderate to loud.
• Work hours are typically standard day-shift hours; however, schedule may vary (e.g. days, hours, shifts, evenings, weekends, overtime/extra hours, emergency call-in).
• Work involves potential exposure to biohazards and potential risk of injury.
• Work may be stressful when dealing with time constraints, multiple/changing priorities, limited resources and uncooperative/irate individuals.
• Work requires some physical activity, including extended periods of standing, walking, kneeling, bending, frequent reaching and occasional sitting, crouching, stooping, and balancing.
• Incumbent must possess the physical ability to restrain a child/adolescent.
• Work also requires the ability to frequently lift and/or carry objects weighing up to 25 pounds and occasionally up to 40 pounds.
• Required sensory abilities include vision, hearing and touch.
• Visual abilities, correctable to normal ranges, include close, distance, color and peripheral vision, depth perception, and the ability to adjust focus.
• Communication abilities include the ability to talk and hear within normal ranges.
• Incumbent must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment.