Supervisor, Carnival Studios

About the role

The Supervisor, Carnival Studios supports the scheduling and performance needs of Team Members and the Shoreside Team, hosting orientations, and maintaining daily office hours to assist shipboard team members. Responsibilities include replenishing supplies according to Carnival Cruise Line procurement procedures, maintaining building functions in studios and performer housing, and coordinating custodial scheduling for maintenance and emergencies. The role also encompasses assisting in emergency planning, maintaining facility access and surveillance, and ensuring organized environments for team members. Additionally, the role requires upholding and promoting Carnival’s core behaviors, encouraging team collaboration, and recognizing individual contributions. The position involves partnering with key stakeholders at Carnival Studios, facilitating inter-departmental communication, and ensuring compliance with immigration, safety, and company policies.

Responsibilities

• Program, Operations & Innovation: Operations - Support the scheduling and performance needs of Team Members and the Shoreside Team. Host orientations up to 3 times per week. Communicate with team members on a broad range of topics, including corporate culture and education. Maintain daily Office hours to support shipboard team members. Replenish supplies in accordance with Carnival Cruise Line procurement procedures and practices.
• Facilities: Maintain building function in both the studios and performer housing. Coordinate and facilitate custodial scheduling for maintenance and emergency response.
• Safety and Security: Assist in emergency planning for natural disasters and executing emergency plans. Maintain access and surveillance of the facility through the access badge system and CCTV.
• Working Environment: Maintain organized environments for team members to arrive, reside, train, and depart from Carnival Studios. Monitor and assess the use of spaces and supplies to ensure efficiency and effectiveness. Inventory: Track and maintain office, housing, and facility supplies, including special event support.
• Immigration and Legal Compliance: Verify team member documentation necessary for employment. Organize processes to correct required documents with All Sea Medical or CBP.
• Team Leadership and Development: Culture Essentials - Uphold and promote Carnival’s core behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. Organize and execute monthly “Studio Star” which highlights outstanding team members within a month for their outstanding work.
• Collaboration: Internal - Partner with all key stakeholders at Carnival Studios. Facilitate correspondences and meetings between departments to ensure fair use and collaboration in shared spaces. Safety and Compliance: Safety Practices - Review and refine safety practices, create and enforce training programs, ensuring the highest level of team safety while maintaining operational integrity. Ensure teams are prepared for safe operations. Assist in emergency planning for natural disasters and executing emergency plans. Safety and security must be a priority.
• Evaluation: Feedback Analysis - Gather and analyze feedback from surveys and team member feedback. Use this information to suggest implementing enhancements that elevate the team member experience.
• Financial Accountability: Sourcing and Supply Chain - Support the research, sourcing, and negotiation with vendors to ensure cost-effective. Help identify and manage vendors for new and existing entertainment activities, ensuring timely and efficient delivery of services and materials. Contribute to maintaining a reliable supply chain for program success. Financial Oversight - Track and manage expenses including auditing the coding, categorization, and amounts of purchases to ensure alignment with entertainment account strings and maintaining communication with the Accounts Payable department.

Essential Functions

• Program, Operations & Innovation: Operations - Support the scheduling and performance needs of Team Members and the Shoreside Team. Host orientations up to 3 times per week. Communicate with team members on a broad range of topics, including corporate culture and education. Maintain daily Office hours to support shipboard team members. Replenish supplies in accordance with Carnival Cruise Line procurement procedures and practices.
• Facilities: Maintain building function in both the studios and performer housing. Coordinate and facilitate custodial scheduling for maintenance and emergency response.
• Safety and Security: Assist in emergency planning for natural disasters and executing emergency plans. Maintain access and surveillance of the facility through the access badge system and CCTV.
• Working Environment: Maintain organized environments for team members to arrive, reside, train, and depart from Carnival Studios. Monitor and assess the use of spaces and supplies to ensure efficiency and effectiveness. Inventory: Track and maintain office, housing, and facility supplies, including special event support.
• Immigration and Legal Compliance: Verify team member documentation necessary for employment. Organize processes to correct required documents with All Sea Medical or CBP.
• Team Leadership and Development: Culture Essentials - Uphold and promote Carnival’s core behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. Organize and execute monthly “Studio Star” which highlights outstanding team members within a month for their outstanding work.
• Collaboration: Internal - Partner with all key stakeholders at Carnival Studios. Facilitate correspondences and meetings between departments to ensure fair use and collaboration in shared spaces. Safety and Compliance: Safety Practices - Review and refine safety practices, create and enforce training programs, ensuring the highest level of team safety while maintaining operational integrity. Ensure teams are prepared for safe operations. Assist in emergency planning for natural disasters and executing emergency plans. Safety and security must be a priority.
• Evaluation: Feedback Analysis - Gather and analyze feedback from surveys and team member feedback. Use this information to suggest implementing enhancements that elevate the team member experience.
• Financial Accountability: Sourcing and Supply Chain - Support the research, sourcing, and negotiation with vendors to ensure cost-effective. Help identify and manage vendors for new and existing entertainment activities, ensuring timely and efficient delivery of services and materials. Contribute to maintaining a reliable supply chain for program success. Financial Oversight - Track and manage expenses including auditing the coding, categorization, and amounts of purchases to ensure alignment with entertainment account strings and maintaining communication with the Accounts Payable department.

Essential/Minimum qualifications

• Preferred Education: Associates Degree in Music, Dance, Theater, Performing Arts.
• Experience: 3+ years of experience in musical theater, dance, cruise entertainment or comparable industry experience.
• Operational Needs: Occasional work outside of regular business hours, including evenings, weekends, and holidays as needed.
• Experience: Supporting entertainment operations, hospitality operations, cruise operations, performing arts administration, or a related environment required. Cruise industry experience required.
• Required Licenses: Valid Florida driver's license and ability to safely operate a motor vehicle as an essential function of the position.
• Skills: Demonstrated ability to manage multiple priorities in a fast-paced operational environment. Strong organizational, interpersonal, and communication skills. Experience coordinating facility operations, logistics, scheduling, or team member support activities preferred.