Supervisor - Beverage Casino

Responsibilities

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
• Maintains appropriate staffing levels for casino floor & bars.
• Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
• Affords assistance to Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
• Ensures proper training for all new hires and conducts quarterly training for all department employees.
• Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
• Ensures proper bar displays with current sponsor and/or partner products.
• Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
• Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
• Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
• Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
• Ensures compliance with all company procedures and policies on assigned shift and attends all company classes and meetings.
• Updates cost transfers and liquor spill sheets weekly.
• Completes payroll on assigned shift.
• Maintains proper security procedures of all alcohol in F&B outlets.
• Holds subordinates accountable for established performance expectations.
• Motivates staff; provides advice and guidance as appropriate.
• Interviews, selects, hires, and retains superior employees.
• Coaches, and counsels subordinate employees.
• Oversees and ensures the timely completion of employee evaluations.
• Counsels subordinates on performance issues.
• Issues discipline and terminates employees as appropriate.
• Completes timely evaluations for subordinates.
• Rewards and recognizes superior performers.
• Oversees and ensures that employees work safely and follow all safety rules.
• Performs other duties as assigned.
• Assists in other F&B outlets as directed.

Requirements

• High school diploma, GED or equivalent work experience required.
• 2 years of supervisory experience preferred.
• 2 years high volume beverage operation experience preferred.
• Must be ABC certified at time of hire.
• Must possess good math skills.
• Must possess computer proficiency with Microsoft Office software.
• Must possess good oral and written communication skills.
• Must possess good customer service and leadership skills.
• Must be able to solve problems and deal with a variety of situations.
• Must present an overall professional appearance.
• Must be able to speak, read and write English.

Qualifications

• Must be able to work weekends, holidays, and nights as scheduled.

Skills

• Customer Service
• Leadership
• Safety
• Problem Solving
• Communication

Benefits

• 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions.

Pay

Starting Compensation $20.00/hr

Schedule

Must be available to work weekends, holidays, and nights as scheduled.