Supervisor, Audiologist

About the Role

Supervises and performs testing and examination to determine a patient's hearing level, balance assessment, and/or the site and nature of any damage. Supervises the interpretation of diagnostic audiological results with other diagnostic data to formulate the patient's diagnosis, and plans and monitors various interrelated disorder treatments to ensure best practices are followed and positive care outcomes are achieved.

Supervises and conducts treatment for patients including habilitative, rehabilitative, or conservation programs, custom fitting, programming, and troubleshooting of hearing aids, and counseling individuals with auditory and balance disorders, their families, and other service providers. Maintains records of diagnostic findings and progress utilizing appropriate software while guiding the team on record maintenance.

Designs, conducts, and evaluates clinical and research procedures as well as improved methods of evaluation for persons with auditory and balance disorders. Provides audiology education for patients and other professionals relating to pre-hearing aid expectations, post-purchase use and care, and hearing and balance disorders.

Responsibilities

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; provides team members with feedback; mentors and coaches to drive performance improvement.
• Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices, and processes.
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate.
• Develops work plans to meet business priorities and deadlines; coordinates, obtains, and distributes resources.
• Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Conducts and ensures patients receive quality treatment by:
  • Conducting, establishing, and maintaining quality of care and service standards for habilitative, rehabilitative, or conservation programs within the team through advanced audiology knowledge.
  • Counseling individuals with auditory disorders, their families, and other service providers regarding the etiology of the disorder, its management, recommended follow-up, and treatment plan while supervising and coaching the team.
  • Using advanced knowledge to custom fit and program hearing aids, troubleshoot hearing aid problems, provide in-office maintenance and repair, perform electroacoustic analysis, and Rear Ear measurement to ensure patient benefit.
• Ensures diagnostic information is properly utilized by:
  • Coordinating diagnostic audiological results with other diagnostic data (educational, medical, social, and behavioral) and coaching the team on integration.
  • Independently interpreting results and guiding team members on the process of interpreting auditory diagnostic data and reaching a diagnosis.
  • Monitoring changes in relevant audiometric and other diagnostic data to determine progress through treatment and identifying treatment issues.
• Supervises audiology education for patients and other professionals by:
  • Preparing, coordinating, and presenting patient educational classes on pre-hearing aid expectations, post-purchase use and care, and hearing and balance disorders.
  • Planning, developing, and overseeing seminars/workshops that teach audiology to professional staff.
  • Supporting staff to ensure compliance with audiology licensing laws, ethical codes, and other regulations.
• Maintains and supervises recordkeeping by:
  • Recording and guiding the team in recording diagnostic and progress information into appropriate software.
  • Completing required visit documentation, reporting results, billing, and service capture while monitoring team completion.
• Drives research and evaluation by:
  • Designing and developing strategic, cutting-edge clinical and research procedures and educating the team on advancements.
  • Conducting, monitoring, and contributing to postoperative studies to determine hearing improvement achieved through surgery.
  • Reporting results of research and evaluation in accordance with long-term plans.
• Supervises and performs testing and examinations by:
  • Ensuring staff appropriately examine the outer structure of the ear and monitor the administration of acoustic and electro-acoustic tests.
  • Administering tests when necessary to determine a patient's hearing level, balance assessment, and/or site and nature of any damage.
• Plans treatments and monitors treatment planning by:
  • Utilizing advanced knowledge to anticipate and predict potential benefits of interrelated auditory disorder treatments.
  • Guiding the team to identify auditory disorder treatments and implementing organization-wide treatment capability plans.
  • Coordinating habilitative and rehabilitative programs and contributing to new strategic initiatives.
  • Assisting in new equipment, space, and facility upgrade planning; providing recommendations for vendor service contracts.
  • Coordinating and supervising the team in partnering with other professionals to ensure best practices and positive care outcomes.

Qualifications

• Minimum one (1) year of experience managing operational or project budgets.
• Minimum two (2) years of experience in a leadership role with or without direct reports.
• Doctorate degree in Audiology, Speech and Hearing Science, Communication Disorders AND minimum three (3) years of experience in audiology or a directly related field OR Masters degree in Audiology, Speech and Hearing Science, Communication Disorders AND minimum five (5) years of experience in audiology or a directly related field.
• National Provider Identifier required at hire.
• Basic Life Support required at hire.
• Audiologist License (California) required at hire OR Temporary Audiologist License (California) required at hire with full license within 12 months.

Skills

Core:

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry Knowledge
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Functional:

• Acts with Compassion
• Audiology Equipment
• Clinical Audiology
• Clinical Research Quality
• Confidentiality
• Coordination
• Employee Training
• Health Care Data Analytics
• Health Care Policy
• Health Care Quality Standards
• Health Information Systems
• Interpersonal Skills
• Literature Searches
• Maintain Files and Records
• Medical Terminology
• Microsoft Office
• Negotiation
• Operational Policy
• Patient Safety
• Presentation Skills
• Quality Assurance and Effectiveness
• Relationship Building
• Service Focus
• Time Management

Preferred Qualifications

• Valid Dispensing Audiologist License in state of primary practice.
• Two (2) years of experience working in a complex union/management environment.

Schedule

• Full-time
• 40 hours per week
• Shift: Day
• Workdays: Monday, Wednesday, Thursday, Friday (Tuesday off)
• Working Hours Start: 07:30 AM
• Working Hours End: 06:00 PM
• Worker Location: Onsite

Pay

$146,600 - $189,640 / year

Location

San Rafael, California