Supervisor

About Us

In 2012, Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first pizzeria on Dean Street. Nowadays, we have over 20 award-winning pizzerias across the UK, our own Pizza Academy where we run training workshops every day, and we’re also a B Corp—something we’re extremely proud of achieving.

We pride ourselves on using the best ingredients from Naples, including Caputo flour, fresh fior di latte, salsiccia e friarielle, to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for, and have equal opportunities for growth and progression.

About the Role

As a Restaurant Supervisor, you’ll be a specialist in creating lasting pizza memories and amazing pizzeria vibes, ensuring every guest leaves with a full belly and is already planning their next visit. We want to hear your ideas on how we can introduce more people to dine with Pilgrims.

Responsibilities

• Health & Safety
• Shift running
• Stock management
• Team training
• Food quality
• Customer feedback

Values

Whilst skills are important, representing our values is just as important. These shape our team culture:

• Push Yourself – We believe learning new skills and stepping out of your comfort zone will help us improve as a team.
• Be Yourself – Bring your own personality to work. Your hair colour is yours, tattoos are cool, and we love hearing about your interests outside of work.
• Respect Others – Everyone is welcome at Pilgrims, and we’re committed to creating an inclusive environment where people feel they belong.
• Enjoy Yourself – Hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and have fun at work.

Benefits

• £13.55 per hour + tronc
• Serious career development – We are opening 5 pizzerias this year & next
• 28 days holiday + an extra day for every year you work with us (up to 5 years)
• After 5 years, a paid 4-week sabbatical on top of your 33 days holiday
• 1 extra day holiday as “Happiness Day” to do something you love outside of work
• Team trips to Naples (management positions) & beyond to meet suppliers & try new pizzerias
• A tasty bonus every time you refer a friend to join
• Free food & espresso every day – whole menu available & deals with other restaurants
• A free after-work drink (soft, beer, or gin)
• 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (we close all pizzerias for these!)
• Free pizza when you visit any Pizza Pilgrims when you’re not at work for you & up to 3 friends