Supervisor

About the Role

As a Supervisor, you make a difference in the lives of pets by delivering exceptional service to our pet parents, acting as a steward of the store’s environment, achieving positive business results, and performing operational functions.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Requirements

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Time management and organizational skills.

Physical Demands

• Position requires a person to be both indoors and outdoors (to assist with customer carry out).
• Must be able to stand 8 hours per day with or without reasonable accommodation.
• Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.
• Must be comfortable working with a wide variety of animals including small and large dogs.
• Must be able to work around pet hair and dander.

Benefits

• Greatly discounted, employer-subsidized pet insurance.
• PTO (paid time off) – 1 hour per every 30 hours worked.
• 401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
• Employee Assistance Program/24X7 – completely confidential.
• Generous discounts on goods and services.
• Team Member Feeder Program - eligible for one unit (bag or case of cans) of the participating vendors product/s each month.
• Store Bonus Incentive Program.
• Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs.

Pay

$15.40-$17.63 per hour (DOE/DOQ).

Schedule

Part-time, flexible schedule including evenings and weekends.