Supervisor

Key Responsibilities

• Aid managers in overseeing the daily operations of all crew at your facility
• Complete standup meetings pre-shift
• Document attendance issues following attendance policy
• Ensure inspections are completed and problems are tagged, reported, and followed up
• Ensure the park is clean and delegate cleaning duties to team members
• Delegate timekeeping tasks, ensuring management staff approve clock-in/out punches each shift
• Complete daily schedule templates to cover all positions
• Assess team and move crew around as needed
• Assess team for training and re-training needs
• Handle guest complaints and fill out incident reports
• Assist Operations Managers in completing guest and team member incident reports
• Ensure team members who are injured are retrained if necessary
• If a team member needs medical attention, call the Safety Manager immediately
• Work alongside crew as needed, filling in for breaks as needed
• Support GMs goal of ensuring team meets or exceeds turnover times
• Assist with ride audits if needed, retraining/coaching as needed
• Update standup meeting information and communicate changes to other operations managers
• Ensure the facility is well-maintained and notify the GM if something needs to be fixed

Ongoing Responsibilities

This position supports the Operations Managers and General Manager in managing all employees of the department and is responsible for leadership, performance management, and retention of crew members within its department.

Physical Demands

• Regularly talk or hear
• Frequent standing, walking, bending, using hands to handle, or feel, and reaching with hands and arms
• Lift up to 50 lbs occasionally

Schedule

This is a part-time position with hours of work and days determined by the General Manager. Evenings, weekends, and some holidays are required as job duties demand.