Supervisor

About the role

As a supervisor, you’ll be part of our enduring legacy and exciting growth. You’ll supervise team members in your area of responsibility, consult with management to improve services, follow established Parkhurst and client policies, uphold standards, and maintain a presence in service areas to assess customer satisfaction and resolve problems. You may also assist in purchasing foods and supplies.

• Supervises team members in their area of responsibility.
• Consults with members of management to make changes as needed to improve services.
• Follows established Parkhurst and client policies and procedures; upholds standards.
• Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives.
• May assist in purchasing foods and supplies.
• Maintains presence in service areas to assess customer satisfaction levels and resolve problems; communicates findings to management.

Requirements

• Six or more years of professional experience with four or more years in a food service role.
• Bachelor’s or Associate’s Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.
• Ability to perform basic math calculations.
• Ability to organize workloads and meet time deadlines.
• Supervisory and team management skills desirable.

Benefits

We believe our team members deserve the same hospitality we give our guests. Wherever you are on your journey, we offer rewards and resources to highlight the important moments, both at work and at home.

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Paid Time Off.
• Access to Smile Universe training and internal promotion pathways.
• 20% discount at all our brands.