Supervisor
Eat'n Park Hospitality Group · Erie, PA · 2 wk ago
On-siteOTHRFull-time
About the role
As a supervisor, you’ll be part of our enduring legacy and exciting growth.
Responsibilities
- Supervises team members in their area of responsibility.
- Consults with members of management to make changes as needed to improve services.
- Follows established Parkhurst and client policies and procedures. Upholds standards.
- Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives.
- May assist in purchasing foods and supplies.
- Maintains presence in service areas to assess customer satisfaction levels and resolve problems. Communicates findings to management.
Qualifications
- Six or more years of professional experience with four or more years in a food service role.
- Bachelor’s or Associate’s Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.
- Ability to perform basic math calculations.
- Ability to organize workloads and meet time deadlines.
- Supervisory and team management skills desirable.
Benefits
- Medical, dental, vision, life insurance, 401(k), and Paid Time Off.
- Access to Smile Universe training and internal promotion pathways.
- 20% discount at all our brands.