Supervisor

About the role

We are seeking a detail-oriented and motivational Supervisor to join our team at the world's #1 Pizza company. In this role, you will lead and support our operational team while ensuring excellence in all processes. You will foster a collaborative, inclusive work environment where team members feel valued and empowered to achieve our organizational goals through effective leadership, transparent communication, and a commitment to continuous improvement.

Responsibilities

• Leadership and Team Management:
  • Supervise and lead team members in the absence of senior management, providing clear direction and support
  • Conduct regular performance reviews and provide constructive feedback to foster professional development
  • Implement progressive discipline procedures in accordance with company guidelines while maintaining empathy and fairness
  • Create and maintain a safe, positive, and inclusive work environment that promotes respect and collaboration among all team members
  • Attend and actively participate in leadership and development training sessions to enhance your supervisory skill set
• Operational Oversight and Quality Assurance:
  • Monitor daily operations to ensure compliance with company standards, industry regulations, OSHA requirements, and local, state, and federal guidelines
  • Ensure team members are trained and consistently follow established procedures and safety protocols
  • Identify operational inefficiencies and make recommendations to senior management for process improvements
  • Conduct regular inspections of the work area to verify proper functioning of equipment and adherence to quality standards
  • Troubleshoot operational issues and implement timely solutions to maintain productivity
• Reporting and Documentation:
  • Prepare accurate daily and period reports on key performance indicators, including productivity metrics, staffing levels, and operational efficiency
  • Compile statistical data and analyze trends to support informed decision-making
  • Maintain detailed records of team performance, training completion, and safety incidents
  • Communicate progress, challenges, and recommendations to senior management in a transparent and timely manner
• Inventory and Resource Management:
  • Accurately track and manage inventory of operational supplies and materials
  • Coordinate ordering and replenishment of supplies to ensure adequate stock levels
  • Work collaboratively with vendors and suppliers to schedule deliveries and maintain supply chain efficiency
  • Monitor budget awareness and support cost-control initiatives
• Hands-On Operational Support:
  • Work alongside team members to perform operational tasks and meet production or service goals as needed
  • Demonstrate proficiency in all operational functions and rotations
  • Lead by example, showing commitment to quality and efficiency in all tasks

Requirements

• High school diploma or GED
• Minimum 2-3 years of documented supervisory experience
• Minimum 2-3 years of operational, production, or manufacturing experience
• Strong proficiency with Microsoft Office software
• Excellent verbal and written communication skills
• Demonstrated ability to lead, motivate, and develop team members
• Knowledge of safety standards and regulatory compliance (OSHA, GMP, or equivalent)
• Strong organizational and time management skills
• Ability to analyze data and prepare reports
• Conflict resolution and problem-solving abilities
• Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed
• Willingness to support a 24-hour operation and be on call when necessary
• Ability to pass a background check
• Physical capability to stand and walk for extended periods, lift materials up to 25 lbs. frequently and 50 lbs. occasionally, and work in varying environmental conditions

Preferred Qualifications

• Domino's multi-unit supervisory experience
• Some college coursework or a 2-year college degree
• Industry-specific certifications or training
• Experience with inventory management systems
• Experience with scheduling and resource planning software
• Proven track record of implementing process improvements
• Experience in a fast-paced, diverse work environment
• Bilingual capabilities
• Experience with performance management and employee development programs