Supervisor

About the role

Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.

Responsibilities

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind
• Partner with store manager on elevated consumer issues
• Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities
• Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent
• Deliver formal performance feedback in partnership with store management
• Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards
• Performs store procedures in compliance with store policy
• Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily
• Supervises store team in the absence of another member of management
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management

Requirements

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
• Is a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging
• Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
• Progressive retail leadership experience and proven skills in supervising, coaching and training
• Able to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Able to perform all essential job functions and able to lift up to 40 pounds

Qualifications

• High school diploma or GED preferred

Skills

• Collaboration
• Customer Service
• Leadership
• Training
• Time Management

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save
• Product discount of 60% off regular-price merchandise
• Paid Family Leave
• Health & Wellness: Immediate medical, dental, and vision coverage
• Free Medical Premiums w/Live
• Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter
• Lifestyle Perks: Live in Levi's: 50% employee discount
• Retire Sooner: 125% match on your 401k, up to 6%

Pay

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $23.80 - $39.65 per hour, varying with experience and qualifications.

Schedule

Compensation The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $23.80 - $39.65 per hour, varying with experience and qualifications.