Supervisor, Adult Day Services

Overview of Position

Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.

Substitutes for direct service associates as needed.

Performs other duties as assigned.

Essential Functions

• Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings.
• Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.
• Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service.
• Understands and reinforces all concepts of the ESSC PCCP manual.
• Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements.
• Provides input to the development and improvement of policies and procedures.
• Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associates' growth and success.
• Ensures the proper completion of all required personnel documentation.

Qualifications

• Bachelor’s degree in human services or related field preferred.
• Possess and maintain valid CPR and First Aid Certifications.
• Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.).
• 4 years of work experience in related field is preferred, including some supervisory experience.
• The combination of experience, education, and training to perform the job successfully.