Supervisor Admissions Weekend Nights-Rotating Weekends

About the role

We are seeking an Admissions Supervisor to oversee our night shift team at Montrose Behavioral Health Hospital. Our mission is to deliver personalized care to individuals experiencing mental health disorders and co-occurring substance use issues. Our comprehensive continuum of care offers the community a range of effective behavioral health treatment options. We provide premier inpatient services for children ages 5–12, adolescents ages 13–17, adults 18 and older, and seniors 55 and older. In addition, we offer outpatient programs for both adolescents and adults.

Responsibilities

• Supervise the nightly operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all precertifications
• Plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department
• Prioritize potential admissions, considering patient needs and the facility's capability and capacity to meet that need in the most appropriate manner
• Apply knowledge of milieu management and appropriate clinical assessment, diagnoses, and interventions with patients
• Coordinate with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions
• Participate in staff training by serving as a preceptor for new admission team employees
• Report shift challenges promptly to AOC, Admissions Manager or Admissions Director
• Demonstrate a positive, empathetic and professional attitude towards customers always
• When patient needs are not met, acknowledge and work to resolve complaints
• Recognize that patient safety is a top priority
• Perform other functions and tasks as assigned

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN
• Two or more years' experience in a healthcare admissions role required
• One or more years' supervisory experience required
• Must have licensure – LPC, LMSW, etc

Schedule

• 9pm–7am
• Every other weekend
• Must be comfortable working and walking between both buildings

Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
• First aid may be required based on state or facility