Part Time Admissions Coordinator - Weekends

Alpine Springs Rehabilitation and Recovery is a drug and alcohol recovery center located in Greenville (Withdrawal Management/Detox) and Linesville (Clinically Managed residential), PA. We offer individualized treatment using evidence-based practices to help those struggling with addiction gain coping skills and knowledge for a healthier lifestyle. Our facility operates 24/7 to meet the needs of our clients.

About the role

The Admissions Coordinator admits clients to healthcare programs and facilities by maintaining admitting guidelines, marketing programs, obtaining applicant information, screening applicants, completing the admissions process, and resolving patient dissatisfaction with assistance from the Lead Admissions Coordinator. This role ensures clients adhere to Alpine Springs policies and procedures, as well as PA Health Department, DDAP, and CARF standards.

Responsibilities

• Maintains admission guidelines and policies; recommends changes to criteria, policies, and procedures to the Lead Admissions Coordinator.
• Obtains client information by requesting completed applications and medical information; verifying and clarifying information; interviewing clients and family members; explaining admission criteria.
• Phone screens clients by comparing their condition to admission criteria; evaluates and accepts or rejects clients with assistance from the Lead Admissions Coordinator, Lead Nurse, or Project Director regarding specific medical or mental health conditions; refers clients and family to other programs as directed.
• Admits clients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation as needed.
• Resolves patient/family dissatisfaction when appropriate; recommends changes in service policies and procedures to supervisor.
• Prepares admissions reports by collecting, analyzing, and summarizing data and trends; updates data in Google Docs and Excel spreadsheets; scans, emails, faxes, and uploads documents as directed.
• Answers routine incoming facility phone calls; makes treatment follow-up phone calls and mails follow-up correspondence.
• Keeps clients safe by following safety policies, procedures, and regulations.
• Protects organization reputation by keeping information confidential.
• Keeps equipment operating by following operating instructions; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Enhances organization reputation by accepting ownership for new and different requests; exploring opportunities to add value to job accomplishments.
• Assists in ordering facility supplies and coordinating facility maintenance needs.
• Performs additional duties as assigned.

Requirements

• High school graduate or equivalent.
• Valid driver’s license.
• Minimum 3-year safe driving record.
• CPR/First Aid certification (preferred but will train).
• Flexibility (facility is open 24/7).
• Proficient computer skills (Microsoft Office: Word, Excel, PowerPoint, Outlook, etc.).
• Great interpersonal and communication skills.
• Good multi-tasking, listening, documentation, and organization skills.
• Ability to read and write legibly.
• Document in Electronic Medical Records.
• Ability to follow supervisor’s directions.
• Knowledge of basic principles and methods of drug and alcohol treatment programs.
• Knowledge of basic behavior management and program planning principles.
• Ability to make judgements regarding the health and welfare of program clients and respond appropriately in emergency situations.

Skills for success

• Self-motivated individual with a strong work ethic.
• Excellent interpersonal and communication skills.
• Flexibility (facility is open 24/7).
• Kind and respectful to all clients and coworkers, with a positive attitude and a great team player mindset.

Pay

$14–$19/hour, depending on experience.

Schedule

Part-time (16–32 hours per week). Generally, this position is day shift on Saturday–Sunday every week (8am–4pm), and possibly one to two days during the weekday on afternoon shift. The position is located at our Linesville facility. Employees may be asked to work different shifts or at different sites to accommodate the company’s 24/7 operations.

Benefits

• Competitive wages.
• Paid training.
• Annual PTO (part-time policy rate).
• Casual dress code.
• Employee rewards and recognition programs.
• Mobile app perks, including easy-to-use employee scheduling, shift pick-up, timecard management, online training courses, and an online rewards and recognition system.