Supervisor Administration - Located in Milwaukie, OR

Position Summary

Reporting to the Operations Manager, this role oversees daily field operations, staffing, scheduling, payroll processing, employee support, and operational communications to ensure consistent service delivery and adequate staffing levels.

Key Responsibilities

• Manage daily staffing, scheduling, and shift coverage.
• Cook up overtime, time-off requests, shift bids, and leave processes.
• Verify payroll, attendance, and PTO records.
• Support field employees with scheduling and payroll inquiries.
• Supervise, coach, evaluate, and develop team members.
• Investigate incidents, resolve employee concerns, and ensure policy compliance.
• Maintain staffing, equipment, and operational readiness.
• Aid with reports, projects, budgeting, and special events.
• Maintain positive relationships with employees, healthcare partners, and public safety agencies.

Minimum Qualifications

• A high school diploma or GED is required.
• A current Oregon EMT certification and CPR/BLS certification are mandatory.
• At least two years of EMS field experience are required.
• Leadership, FTO, mentoring, or supervisory experience is preferred.
• Strong communication, organization, and Microsoft Office skills are essential.
• The ability to function as a field EMT and meet driving and physical requirements is necessary.

Why Choose GMR?

Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve.

More Information About This Job

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