Supervising Office Assistant II - Substance Abuse Prevention and Treatment Administration Office

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section. About The Position The Riverside County Department of Behavioral Health is seeking to fill a Supervising Office Assistant II vacancy to support their Substance Abuse Prevention and Treatment (SAPT) Administration Office located in Riverside. The Supervising Office Assistant II acts as a liaison between Behavioral Health departments to support administrative functions, monitors fiscal year authorizations, utilizes Microsoft Excel to create tracking sheets and ensure error-tracking logs remain accurate and updated, collaborates with contractor providers, assists with invoice processing, coordinates invoicing with Behavioral Health fiscal units, follows up with providers regarding discrepancy reports and denials, provides training to contractor providers and Riverside County SAPT clinic staff on office procedures, oversees office staff and processes annual reviews, a nd to do other work as required. The department is seeking candidates with experience in accounts payable, accounts receivable, and billing, including identifying discrepancies, problem-solving, and tracking invoices through payment. The ideal candidate will also have knowledge of billing codes within a medical system and strong proficiency in the Microsoft Office Suite (Outlook, Teams, Word, Excel). C andid ates with excellent communication and customer service skills, s upervisory or lead experience within an office setting, and experience and familiarity with SAPT or a similar behavioral health treatment environment are highly desired. The Office Assistant series is used in County departments to provide clerical services. Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public and contractor providers concerning departmental or County operations; receive and record payments; operate a variety or equipment including but not limited to word processors, micro-computers, mini-computers, computer terminals, duplicating machines, calculators, and prepare and complete a variety of forms and documents. Positions in this class plan, organize, and direct a clerical staff engaged in highly complex clerical duties or through subordinates supervise a large staff engaged in varied and complex clerical work. 9/80 Schedule Monday - Thursday, 7:30 am – 5:00 pm Non-pay week Friday, 7:30 am – 4:00 pm Meet the Team! Riverside University Health System – Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually. We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian’s Office, address the diverse needs of our community. At RUHS Behavioral Health, you’ll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact. If you’re passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you! For more information, please visit www.ruhealth.org/behavioral-health Examples Of Essential Duties Plans and directs through subordinate supervisors the operations of a clerical staff. Studies existing clerical policies and procedures and makes recommendations for organization or procedural changes to develop a more efficient organization, directs and coordinates through subordinate supervisors, procedural modifications resulting from policy changes or changes in state, county or federal laws relating to the work. Prepares manual of office procedures; hires, trains, assigns, reviews and evaluates work of subordinates. Answers questions that involves searching for and abstracting technical data and detailed explanation of laws, policies or procedures and refers on matters requiring policy decisions to supervisor. Allocates resources to meet staffing, office space and equipment needs; estimates supply and equipment requirements for budgetary purposes. Acts as technical resource person for staff development in clerical procedures. Minimum Qualifications Experience: Four years of clerical experience including one year in a lead or supervisory position which involved one or more of the following primary responsibilities: assigning and reviewing the work of clerical staff; training clerical staff; devising or modifying record-keeping procedures and forms; evaluating office practices and developing improvements in clerical procedures. Either of the following may be substituted for one year of the non-specialized clerical experience: Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field. OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. Other Requirements License: Possession of a valid California Driver’s License is required. Typing: Skill to type 40 words per minute may be required. Knowledge of: Office management, organization, practices, and equipment; the principles of supervision, including training methods and techniques; business correspondence and record-keeping systems. Ability to: Supervise subordinates, devise and adapt work procedures and record-keeping systems to meet changing organizational or specialized clerical needs; understand, interpret, and supervise the application of laws, rules, and written directions to specific situations; work efficiently under the stress of continual interruptions, changing priorities, and tight time schedules; establish and maintain cooperative relations with subordinates, superiors, and others contacted in the work; analyze situations and adopt effective courses of action; prepare reports. SUPPLEMENTAL INFORMATION For questions regarding this recruitment Contact Letisia Jimenez at (951) 955-5787 or ltjimenez@rivco.org . Please allow 1-2 business days for a response to general inquiries. ________________________________________________________________________________________ APPLICATION INFORMATION Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability Work Location and Telework In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements. Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.