Jobs · Customer Service · Colorado

Superintendent- Repair (Denver)

TK Elevator · Centennial, CO · 1 wk ago
On-siteCustomer ServiceFull-time

Location: Denver, CO

About the role

Responsible for assisting with repair operations so that the repair department functions in an efficient and cost-effective manner.

Responsibilities

  • Ensures the branch’s daily repair operations run efficiently and cost-effectively, including reviewing and performing repair survey requests, ensuring repair booked status, scheduling repairs, completing requisitions for materials, and reviewing manpower needs.
  • Fosters a culture of safety by administering the company safety program and training, performing safety audits, and stressing the importance of safety to all employees.
  • Participates in weekly repair backlog meetings with regional repair coordinators to update schedules and system data.
  • Supervises repair mechanics and apprentices, performs job site audits, and is directly involved in performance management and progressive discipline.
  • Uses system reports to monitor repair job status, efficiencies, and completion.
  • Reviews repair billable and non-billable reports on a weekly basis.
  • Reviews TK Trip reports with mechanics and sales personnel.
  • Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, and market penetration.
  • Maintains strong familiarity with company products by attending company training classes and reviewing factory equipment updates and supplier goods.
  • Maintains a strong understanding of TK Elevator, its regional and company mission and objectives, ethical standards, and code of conduct.
  • Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
  • Assists accounts receivable with information regarding the collection of problem accounts.
  • Performs other duties as assigned.

Requirements

  • Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired through a Bachelor’s degree; or two years’ experience managing on a branch departmental level; or equivalent combination of education and experience.
  • Ability to write reports, contract proposals, and business correspondence.
  • Ability to effectively present information and respond to questions from management and customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Pay

Salary range: $100,000 - $150,000.

Benefits

  • Car allowance or company vehicle, fuel card, and annual incentive program.
  • Medical, dental, and vision coverage (provided eligibility requirements are met).
  • Flexible spending accounts (FSA) and Health savings account (HSA).
  • Supplemental medical plans.
  • Company-paid short- and long-term disability insurance.
  • Company-paid basic life insurance and AD&D.
  • Optional life and AD&D coverage, including spouse and dependent life insurance.
  • Identity theft monitoring and pet insurance.
  • Company-paid Employee Assistance Program (EAP).
  • Tuition reimbursement.
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
  • 15 days of vacation per year.
  • 11 paid holidays each calendar year (10 fixed, 1 floating).
  • Paid sick leave, per company policy.
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment).

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