Sup, Environmental Services

Responsibilities

Oversees housekeeping, food and nutrition, hospital stores, transportation, and linen services in patient care areas, including scheduling work and ensuring established standards of quality and quantity are met.

Interviews, hires, evaluates, and disciplines staff.

Solves patient complaints and service related problems.

Identifies areas for improvement and ensures appropriate resolution is achieved.

Essential Functions

Directs the work of Environmental Services team, schedules work and determines established standards of quality and quantity are met.

Interviews, hires, evaluates, and disciplines staff.

Verifies time worked and time cards.

Identifies areas for improvement and works collectively to ensure an appropriate resolution is achieved.

Trains employees on working procedures, operation and use of new equipment and materials, safety and University policies.

Schedules employees for in-service training programs.

Forecasts and orders supplies from external vendors for patient care, central department and linen operations using manual and computer systems.

Ensures adequate supplies are received in a timely manner to meet the needs of customers, while controlling waste and misuse.

Conducts routine operational meetings with staff.

Conducts in-service training programs for staff and other department personnel.

Conducts monthly classes for Unit Support Assistant Program.

Responsible for resolving patient complaints and service related problems in assigned patient care areas.

Ensures departmental cleaning expectations are achieved for assigned areas.

May assist in development of departmental budget and oversees operating budget.

Other duties as assigned.

Requirements

• High School diploma or equivalent and 2 years of supervisory experience required
• Or equivalent combination of education and experience

Qualifications

• Embedded in the University of Rochester's values are equity, leadership, integrity, openness, respect, and accountability.
• The University is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance its mission.
• The University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law.