Suites Food and Beverage Supervisor

Compass Group · Dallas, TX · $16–$18/hr · Part-time, event-based · On-site

About the Role

Located in the heart of downtown Dallas, American Airlines Center is one of the nation's premier sports and entertainment venues, proudly serving as the home of the Dallas Mavericks (NBA) and the Dallas Stars (NHL). From championship games and sold-out concerts to world-class entertainment events, we create memorable experiences for millions of guests each year. At Levy, we're passionate about delivering exceptional hospitality through innovative culinary experiences, outstanding service, and a commitment to excellence. As the exclusive food, beverage, and retail partner at American Airlines Center, our team plays a vital role in bringing every event to life.

Levy at American Airlines Center is seeking a motivated, service-driven, and experienced event-based part-time Food & Beverage Suites Supervisor to join our Premium Suites team. This event-based, part-time leadership role provides first-level supervision of food and beverage operations within our Premium Suites, ensuring exceptional guest service, operational excellence, and compliance with all food safety and responsible alcohol service standards.

Responsibilities

• Supervise daily food and beverage operations to ensure exceptional guest service and efficient event execution.
• Lead, coach, and support Suite Attendants, Food and Beverage Runners, Pantry Coordinators, and other front/back-of-house team members.
• Ensure food and beverages are served accurately, safely, and within established quality and service standards.
• Monitor staff performance to ensure compliance with company policies, sanitation procedures, HACCP standards, and responsible alcohol service guidelines.
• Train and mentor new team members on service standards, safety procedures, and operational expectations.
• Oversee opening and closing responsibilities, including side work, station cleanliness, and suites readiness.
• Maintain inventory levels, complete daily and monthly inventory counts, and communicate supply needs.
• Resolve guest concerns professionally while creating an exceptional suite experience.
• Communicate effectively with management, culinary teams, and event staff to ensure seamless operations.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED.
• Minimum of 1 year of supervisory experience.
• Minimum 1 year of Food and Beverage, Hotel/Hospitality, Club, or Full-Service Restaurant experience.
• Valid TABC or state-approved Alcohol/Liquor certification.
• Valid ServSafe or state-approved Food Handler's certification.
• Excellent customer service, organization, and time management skills.
• Ability to speak, read, and write in English.
• Ability to work independently with minimal supervision.
• Ability to remain focused in a loud and busy environment.
• Must be able to lift up to 50 lbs and stand for extended periods.

Benefits

• Competitive pay
• Instapay (early access to earned wages) and high-interest savings through the CredAI app
• Career growth and professional development opportunities
• Collaborative, inclusive, and team-oriented culture
• Parking, meals, and merch perks
• Opportunity to be part of Dallas' most exciting sporting events, concerts, and special events
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

Pay

$16.00–$18.00 per hour

Schedule

Part-time, event-based role at American Airlines Center