Sugarloaf and Sunday River In-Market Sales Manager
Sugarloaf · Carrabassett Valley, ME · 6 days ago
Full-time
Responsibilities
- Drive Revenue Growth
- Own and exceed sales and revenue goals across both full-service resorts
- Prospect, qualify, and close new group business while deepening relationships with existing accounts
- Execute every stage of the group sales cycle — from lead generation through contract negotiation and close
- Build Relationships That Last
- Conduct frequent, high-quality client visits and entertainment across Augusta and the broader Maine market
- Develop and maintain strong account relationships that translate into repeat and referral business
- Prepare and present compelling proposals that match client needs to the full range of offerings at Sunday River and Sugarloaf
- Partner closely with conference services teams at both resorts to ensure seamless handoffs and exceptional guest experiences
- Think and Act Strategically
- Stay current on market trends, competitive dynamics, and the evolving needs of your segments
- Develop and execute a market strategy for your segments grounded in data and destination insight
- Maintain accurate records in Amadeus/Delphi and contribute to weekly sales reporting
Qualifications
- 3-5 years of sales experience in hospitality, resort, or event/group management
- A proven record of hitting and exceeding group sales goals
- Comfort working across multiple stakeholders and teams — organized, communicative, and collaborative
- Excellent communication, negotiation, and client relationship skills — in person and in writing
- The ability to work independently and remotely while managing a demanding travel and client schedule
- Strong organization and problem-solving instincts; don’t let things fall through the cracks
- Familiarity with Amadeus/Delphi and Duetto platforms (preferred, not required)
- A flexible schedule — including select weekends and evenings for events and site visits at both resorts, along with frequent in-market travel
- Bachelor’s degree in hospitality, business, or related field preferred