Success Coach
The National Center for Urban Solutions - NCUS · Youngstown, OH · Today
On-siteMarketingFull-time
Responsibilities
- Complete Home Visits: Conduct regular home visits to establish strong relationships with scholars and their families. This includes assessing their needs, providing guidance, and offering support.
- Connect Scholars and Families to Community Resources: Identify and connect scholars and their families to relevant community resources and services that can assist them in areas such as healthcare, counseling, housing, and financial aid.
- Maintain Accurate Attendance Records: Track scholar attendance patterns and address any attendance issues promptly. Work with scholars and their families to ensure consistent school attendance.
- Support Scholar Success: Guide and support scholars in understanding and meeting school expectations, including academic performance, behavior, and adherence to school policies. Provide necessary interventions and resources to help them succeed.
- Collaborate on Testing and Behavioral Support: Work with teachers and school staff to coordinate testing accommodations for scholars with special needs. Provide behavioral support as needed to address behavioral challenges and promote positive student engagement.
- Document Actions: Prepare attendance letters and file truancy reports in accordance with school policies and procedures. Keep accurate documentation of all actions taken related to attendance.
- Engage Scholars: Assist in developing and implementing activities that engage scholars in both on and off-campus events. These activities should promote social interaction, personal growth, and academic enrichment.
- Summer Recruitment: Collaborate with the recruitment team to plan and execute activities for summer enrollment. This may include door-to-door canvassing and weekend events to engage potential scholars and their families.
Requirements
- High school diploma required
- Proven experience working with scholars and families from diverse backgrounds
- Strong interpersonal and communication skills to establish trusting relationships
- Knowledge of community resources and services available to support scholars
- Familiarity with attendance tracking systems and procedures
- Result-driven, innovative thinker
- Flexible (ability to pivot)
- Flexible scheduling (weekends and late days)
- Excellent quality of outcomes (meeting deadlines, accountability, follow-up/follow-through)
- Ability to work independently and collaboratively within a multidisciplinary team
- Excellent organizational and time-management skills
- Cultural sensitivity and the ability to adapt strategies to meet unique needs