Success Coach

About the Role

The Success Coach works with the Dean of Scholars to carry out the school’s academic and behavior programs, understanding and responding to challenges presented by today’s diverse student population.

We are seeking a passionate and dedicated person to join our team as a Scholar Engagement Coach/Case Manager. In this role, you will provide comprehensive support to scholars and their families, ensuring their academic success and overall well-being.

Responsibilities

• Conduct regular home visits to establish strong relationships with scholars and their families, assessing needs, providing guidance, and offering support.
• Connect scholars and their families to relevant community resources and services (e.g., healthcare, counseling, housing, financial aid).
• Maintain accurate attendance records, track scholar attendance patterns, and address attendance issues promptly.
• Guide and support scholars in understanding and meeting school expectations, including academic performance, behavior, and adherence to policies, providing necessary interventions and resources.
• Collaborate with teachers and school staff to coordinate testing accommodations for scholars with special needs and provide behavioral support.
• Prepare attendance letters and file truancy reports in accordance with school policies, keeping accurate documentation.
• Assist in developing and implementing engaging activities for on- and off-campus events that promote social interaction, personal growth, and academic enrichment.
• Collaborate with the recruitment team to plan and execute summer enrollment activities, including door-to-door canvassing and weekend events.

Requirements

• High school diploma.
• Proven experience working with scholars and families from diverse backgrounds.
• Strong interpersonal and communication skills to establish trusting relationships.
• Knowledge of community resources and services available to support scholars.
• Familiarity with attendance tracking systems and procedures.
• Result-driven, innovative thinker with flexibility to adapt (ability to pivot).
• Flexible scheduling, including availability for weekends and late days.
• Excellent quality of outcomes, including meeting deadlines, accountability, and follow-up.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Excellent organizational and time-management skills.
• Cultural sensitivity and ability to adapt strategies to meet unique needs.

Schedule

Flexible scheduling, including weekends and late days.