Substation Automation Supervisor (Field Communications)

Role and Scope of Position

Provides leadership for all field aspects of Supervisory Control and Data Acquisition (SCADA) Remote Terminal Units (RTUs), Data Concentrators at substations, telemetering equipment, substation communication gateways and Human/Machine Interfaces (HMIs) for T&D assets across Eversource. Provides technical expertise and support to T&D Control Centers, Construction, Test & Maintenance groups, and all Engineering groups. Responsible for cyber security compliance and maintains conformance to all applicable standards for new and existing equipment installation and maintenance.

Essential Functions

• Ensures the safe and prompt installation, maintenance, and technical support of critical SCADA hardware and various electronic systems, components, and devices.
• Maintains key performance indicators, identifies trends, and takes appropriate actions within his/her jurisdiction.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues.
• Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements.
• Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance.
• Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required.

Technical Knowledge/Skill/Education/Licenses/Certifications

• Technical Knowledge/Skill: Working knowledge of power system operations, information technology, SCADA, and state-of-the-art equipment monitoring technology.
• Education: Bachelor’s degree in electrical engineering, electrical technology, or similar discipline or equivalent experience.
• Experience: Minimum of five (5) to ten (10) years’ experience is required. Experience in transmission and distribution systems is preferred. Previous supervisory experience is preferred.
• Licenses & Certifications: Must hold a valid motor vehicle drivers’ license.

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

ES3 Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $133,620.00-$148,470.00