Subrogation Adjuster

Initiate Investigations and Claims Management

• Initiate investigations of outgoing and incoming subrogation losses
• Prepare auto damage and first party medical subrogation claims for outbound recovery
• Gather pertinent data for use in determining the actual amounts paid on claims
• Communicate and correspond with policy holders, insurance carriers, and payees
• Manage complex inter-industry relationships when insurance carriers attempt to recoup losses from one another

Subrogation Claim Review

• Qualify and refer uninsured claimant subrogation demands
• Review demands for auto damage, fixed property, and specialty vehicles
• Evaluate completeness and accuracy of documentary evidence
• Confirm accuracy of settlement proceeds and issue deductibles to policyholders when warranted
• Identify successful arbitration referrals and provide satisfactory basis for the same
• Issue all payments within individual authority

Claims Processing and Settlement

• Basic understanding of negotiation tactics including holistic file implications
• Basic understanding of compromising settlements versus overall business expense
• Experience in liability and coverage investigations

Requirements and Licenses

• 2+ years of successful experience handling insurance claims, where you were directly responsible for issuing payments, responding to correspondence, and following instructions from management
• Familiarity with Arbitration Forums and E-Subrogation Hub
• Ability to obtain and maintain insurance licenses in several states (including Texas) within three months

Personal Attributes

• A high sense of professionalism while remaining empathetic
• Familiarity with claims best practices
• Curious in nature
• Great attention to detail
• Approach problems with an open mind
• Team centric focus

Pay and Benefits

Salary Range: $53,800 - $65,000

Work Environment

Root is a "work where it works best" company. This means we will support you working in whatever location that works best for you across the US.