Studio Manager

Benefits: Health insurancePaid time offTraining & developmentWellness resources401(k)Bonus based on performanceCompany partiesCompetitive salaryEmployee discounts Benefits/Perks Competitive Salary with Quarterly bonus potential Discounted Facials Friends & Family Discount on Services35% Product DiscountMedical Benefits for Full-time employeesPaid Time Off for Full-time employees401 k benefits Company Events Company Overview At Heyday, we’re cutting through the noise in the skincare industry to help you discover your healthiest skin, so you can put your best face forward. With locations across the country, we provide personalized facial treatments and everyday skincare guidance from our expert estheticians, along with powerful products that let you feel the difference. We’ve been named “Best Facial” by New York Magazine, performed over 500,000 facials, tried countless products, and have been collecting valuable skincare data the entire way. Oh, and the word Heyday... it means the period of your life when you’re at your prime. We believe every day should be your Heyday – we happen to start with skin. Job Summary As the Studio Manager, you will lead a team to provide a profitable shop. You lead by example; you provide and teach a best-in-class service to your clients, both internal (your shop's employees) and external (Heyday's clients). You ensure the workplace is ready for success – keeping it organized, informed, drama-free, and ready for the days and weeks ahead. You ensure everyone on your team is empowered with the tools, information, and confidence they need to deliver a stellar Heyday experience to every client who walks in your doors. Responsibilities Team & Shop Management Manage and develop 25+ team members, creating a culture of ownership and resultsProvide high-level service and hospitality to clients, both internally and externallyManage all day-to-day tasks and operations from the front of house to back of houseBuild and foster relationships with employees and clients Celebrate team wins and show gratitude dailyCoordinate onsite and offsite Studio events, group events, and promotions. Exceptional Communication skills, polished, and professional demeanor Administer employee performance reviewsReview client surveys, client satisfaction, respond and follow-up in a timely manner People Planning & Staffing Identify and develop high-potential employees to create a bench of talent across all rolesOn-board/Hire/Recruit: develop and train all employees from Client Experience Leads to Asst Managers and Asst Managers to ManagersProvide in the moment and developmental feedback and coaching to all members to set and achieve goals Business Acumen Drive revenue through scheduling optimization and shop utilizationDrive client loyalty through ongoing MembershipsAssist in the development of business plans to achieve shop forecasts, metrics and goals Partner with Marketing to develop new client acquisition and retention plansManage the studios P&L to increase revenue and manage expenses Qualifications Proven experience owning P&L and financial performance targets in the health & wellness industryDeep respect for and understanding of client experience drivers and hospitalityProven track record working with hourly workforceBeauty/Spa experience is an advantageBasic knowledge of employment law, policies, processes and programsProficient computer/Microsoft skills, including Excel/Google SheetsAbility to travel between Shops when neededFlexible to workdays, nights, weekends and holidays to meet the needs of the businessCollege degree preferredMust have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts About Heyday We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. We’ve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next? This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.