Studio+ Customer Growth Consulting - TMT - Manager
About the role
We are seeking a seasoned Growth Consulting Manager to lead customer transformation programs from vision to execution for our clients in the TMT sector (Technology, Media, Telecom).
Responsibilities
Define the transformation vision and roadmap across marketing strategy, operating model, and execution for clients in the TMT sector.
Lead, inspire, and mentor a team of growth strategists, martech/data specialists, designers and marketing operations specialists.
Oversee the design and implementation of scalable growth & marketing ways of working - including planning, workflow, governance, and AI-enabled content and campaign operations.
Act as a trusted partner to client growth, marketing, digital, and customer experience leaders - aligning stakeholders, driving decisions, and ensuring measurable outcomes.
Support the Practice leaders by developing commercial proposals, packaging solutions and offerings, developing thought leadership, and helping with recruiting.
Build continuous understanding and knowledge of the latest AI-driven marketing innovation and tools, and how they can be applied to drive personalization at scale, improve campaign effectiveness and efficiency, and optimize processes and operations.
Requirements
Bachelor’s degree in marketing, Communications, Design, or related field; advanced degree a plus.
7+ years of experience in growth, marketing or customer experience consulting roles.
Proven track record leading growth strategy and execution programs and/or customer‑facing transformation initiatives from strategy through execution.
Expertise across growth strategy, performance marketing, marketing processes and organization design, martech, CRM, campaign development & activation across paid and owned channels.
Significant experience in any of the following sectors: Media & Entertainment, Technology, Telecommunications.
Experience managing large global teams in distributed, hybrid, or offshore/onshore models.
Demonstrated ability to balance strategic oversight with hands-on direction.
Excellent communication, storytelling, and problem solving‑solving skills.
Strong client-facing presence with the ability to influence stakeholders and propose solutions complex business challenges.
Passion for mentoring and developing talents.
Curiosity and/or experience in AI-driven marketing.
Willingness for travel as follows: in office 2-3 Days/week, 50% domestic travel.
Qualifications
Passionate about shaping the future of marketing and customer transformation.
Ability to balance strategic vision with hands-on execution.
Experience in leading transformation initiatives and shaping strategies.
Strong background in marketing, customer experience, and digital transformation.
Ability to manage large, distributed teams effectively.
Understanding of emerging technologies and their impact on marketing and customer engagement.
Skills
Strategic thinking and execution.
Leadership and team management.
Marketing strategy and execution.
Customer transformation and digital delivery.
Consulting and business development.
AI and data-driven marketing.
Collaboration and stakeholder management.
Continuous learning and adaptation to new technologies.
Benefits
Comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Pay
The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400.
Schedule
Most people in external, client serving roles work together in person 40-60% of the time over the course of an engagement, project or year.